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Related CategoriesConversation; Dialogue
Related Termskcafe , knowledge café , world café 
Related PeopleAlan Stewart, David Isaacs, David Gurteen, Juanita Brown
External Linkshttp://www.theworldcafe.com 
http://www.conversationcafe.org 
WikipediaKnowledge Cafe
del.icio.us Tags knowledge cafe 
Flickr Photo Tags knowledge cafe 

A Knowledge Cafe is a means of bringing a group of people together to have an open, creative conversation on a topic of mutual interest to surface their collective knowledge, to share ideas and insights and to gain a deeper understanding of the subject and the issues involved.

This ultimately, leads to action in the form of better decision making and innovation and thus tangible business outcomes.


Knowledge Sharing is a key issue for Knowledge Management and for organizational success. But real Knowledge Sharing requires an open mindset and continues to be a challenge for many organizations. In fact, it can be difficult to even get people to talk openly to one another other about their specific corporate interests, opportunities and responsibilities.

One way of energizing an organization to take real advantage of conversation and consequent tangible business benefits is the use of Knowledge Cafés. A Knowledge Café is an effective vehicle for opening up conversations and discussions that lead to a deeper understanding of the business world that is turn leads to improved decision making, new ways of working and innovation.

A Knowledge Café is a tool that is used to share tacit knowledge. It can be used within teams, Communities of Practice or across silos to question entrenched assumptions, to help facilitate learning from others and gain a deeper collective understanding of a subject – through conversation.

It is not just about talking and networking though these are secondary benefits but allowing people to engage each other in "dialogue" with the aim of learning from each other rather than entering into unproductive debate and attempting to impose their views on the other which invariably end in failure and frustration.

Knowledge Cafes can be used for many businesss ends. Here are some specific examples:
  • turn a traditional chalk and talk, death by PowerPoint presentation or meeting into an engaging learning event
  • transform an internal conference from a series of boring lectures into an exciting day
  • transform traditional management training courses where younger managers learn from more experienced ones
  • as a powerful sales tool to engage customers in conversation and thus better understand their needs for and them to better understand your product or service
  • surface hidden problems and opportunities that exist in the organisation or in a department or project - especially ones caused by lack of communication
  • break down organizational silos
  • encourage knowledge sharing and the creation of a knowledge sharing culture
  • give people a voice so that they feel heard and are thus less cynical and more engaged in their work
  • bring managers and technologists together after a merger to build relationships, surface new opportunities and address cultural issues
  • build and improve relationships
  • improve business networking and make new connections
  • solicit input and obtain buy-in for a new project or initiative
  • as part or replacement for a paper survey or interview (the problem is that until people talk - their knowledge fails to surface)
  • as a stimulus to innovation: Knowledge Cafes connect people to people; people to ideas and ideas to ideas; they challenge people to reflect on their thinking; surface new ideas and make new connections
In effect the Knowledge Café is an easy, low cost way to make Knowledge Sharing really work for you and your organization.


Gurteen Knowledge Cafe: SMARTlab at the University of East London

Knowledge Cafés as KM Tools. KM India 2010

Gurteen Knowledge Cafe at KMPAP 2006 in Hong Kong
Introduction to the Knowledge Cafe, Greenwich 2006
KM Egypt, Cairo, 2010
About the Gurteen Knowledge Cafe, 2009



The pages on this website are categorized into one or more of nearly 100 categories (themes or topics). This page below displays a list of other pages that belong to the Knowledge Cafe category. You may view the list of pages belonging to another category by selecting the category in which you are interested from the drop-down 'Categories' menu at the top of this page.

Article
  Impressions of the 2nd Gurteen Knowledge Conference 26 November 2003 by Shane Godbolt , Tim Dee 
Knowledge is not something you keep in your head, it's a behaviour

  Knowledge Café on 'The role of conversation in business' - Wed 16 Oct 2002 by Anna McAvoy 

  The Gurteen Knowledge Café: A conversation with David Gurteen by Anna McAvoy 

Blog Post
  Knowledge Cafe
Gurteen Knowledge-Log, David Gurteen, 18 August 2002

  Gurteen Knowledge Cafe
Gurteen Knowledge-Log, David Gurteen, 21 August 2002

  Conversation Cafes
Gurteen Knowledge-Log, David Gurteen, 6 April 2003

  Knowledge Cafe at KM Conference, Oriel College Oxford
Gurteen Knowledge-Log, David Gurteen, 2 October 2003

  Meetups
Gurteen Knowledge-Log, David Gurteen, 26 July 2004

  The Conference Bike
Gurteen Knowledge-Log, David Gurteen, 16 September 2004

  Knowledge Café in Salzburg
Gurteen Knowledge-Log, David Gurteen, 30 May 2006

  Workshop at KM Asia 2006, Singapore
Gurteen Knowledge-Log, David Gurteen, 13 January 2007

  KM World Knowledge Cafe
Gurteen Knowledge-Log, David Gurteen, 21 November 2007

  Online 2008 and London Knowledge Cafe
Gurteen Knowledge-Log, David Gurteen, 7 November 2008

  Sugar rush at the knowledge Cafe
Posted to Gurteen Knowledge-Log by David Gurteen on 26 September 2009

  Pecha Kucha
Posted to Gurteen Knowledge-Log by David Gurteen on 27 September 2009

  The Gurteen Knowledge Cafe Webinar
Posted to Gurteen Knowledge-Log by David Gurteen on 20 January 2010

  Indosat Innovation Week: A knowedge cafe in a reception area!
Posted to Gurteen Knowledge-Log by David Gurteen on 19 March 2010

  More Knowledge Cafe conversations
Posted to Gurteen Knowledge-Log by David Gurteen on 22 August 2010

  In a good conversation you can reach out and touch each other
Posted to Gurteen Knowledge-Log by David Gurteen on 22 November 2010

  Improving understanding
Posted to Gurteen Knowledge-Log by David Gurteen on 25 November 2010

  Fearing doing something
Posted to Gurteen Knowledge-Log by David Gurteen on 21 February 2011

  Latest Knowledge Cafes: London and Edinburgh
Posted to Gurteen Knowledge-Log by David Gurteen on 21 February 2011

  Introduction to the April 2011 Knowledge Letter
Posted to Gurteen Knowledge-Log by David Gurteen on 2 April 2011

  A tale of two cafes
Posted to Gurteen Knowledge-Log by David Gurteen on 24 May 2011

  On Cafe Conversations; Connections and Collaboration
Posted to Gurteen Knowledge-Log by David Gurteen on 17 July 2011

  Video of Gurteen Knowledge Cafe, National Australia Bank, Melbourne, October 2010
Posted to Gurteen Knowledge-Log by David Gurteen on 25 July 2011

  Video of Gurteen Knowledge Cafe at KM Egypt 2010
Posted to Gurteen Knowledge-Log by David Gurteen on 26 July 2011

  Implementing Knowledge Cafes for business purpose
Posted to Gurteen Knowledge-Log by David Gurteen on 27 July 2011

  My recent Knowledge Cafe workshop in London (September 2011)
Posted to Gurteen Knowledge-Log by David Gurteen on 27 September 2011

  My next public Knowledge Cafe workshop is in London on 13 December 2011
Posted to Gurteen Knowledge-Log by David Gurteen on 26 October 2011

  Going off topic in a Knowledge Cafe
Posted to Gurteen Knowledge-Log by David Gurteen on 11 November 2011

  Plaudern wie im Pub (Like a chat in the pub)
Posted to Gurteen Knowledge-Log by David Gurteen on 12 November 2011

   Henley KM Forum Conference and Positive Deviance
Posted to Gurteen Knowledge-Log by David Gurteen on 22 January 2012

   Challenging Minds with Knowledge Cafes at the ING Bank Academy
Posted to Gurteen Knowledge-Log by David Gurteen on 23 January 2012

   Announcing a Virtual Knowledge Cafe on Social Artistry
Posted to Gurteen Knowledge-Log by David Gurteen on 23 January 2012

Book
  The World Café (Apr 2005) by Juanita Brown, David Isaacs, Margaret J. Wheatley
Shaping Our Futures Through Conversations That Matter

Category
  Knowledge Cafe [156 items]
A means for a group of people to have an open, creative conversation.

Document
  Conversation Encounter

  Gurteen Knowledge Cafe Forum

  How to run a Knowledge Café by David Gurteen

  Knowledge Cafe Circle

  Participatory Conferences by David Gurteen
Turning conferences into more exciting and engaging learning environments

  People Tagging

  River Cafe

  Speed Networking

  Sustainability Café - Dialogues 23rd of March - 1st session
Cranfield University

Download
  Knowledge Sharing and Collaboration
A paper on Knowledge Cafes by Dan Remenyi

Forthcoming Event
  Open Gurteen Knowledge Cafe in Singapore (Free event)
Gurteen Knowledge Cafe (13 February 2012)
13 Feb 2012, Gurteen Knowledge 
Brewerks , Singapore City, Singapore

   Gurteen Knowledge Cafe in Dubai (Free event)
11 Mar 2012, Gurteen Knowledge
Dubai, United Arab Emirates

   
Workshop: Implementing Knowledge Cafes
Solve specific organizational problems and challenges using Knowledge Cafes
02 May 2012, Gurteen Knowledge 
The Royal Society of Arts, London, United Kingdom


Gurteen Knowledge Café
  Gurteen Community Cafe, Adelaide - Australia
Gurteen Community Cafés.

  Gurteen Community Cafe, Bristol - England
Gurteen Knowledge Cafés.

  Gurteen Community Cafe, Liverpool - England
Gurteen Community Cafés.

  Gurteen Community Café, London - England
Gurteen Community Cafés.

  Gurteen Community Cafe, New York City - United States
Gurteen Community Cafés.

Knowledge Cafe Story
  DDB Health Knowledge Cafe by Rachel Hatfield 
A Knowledge Cafe to promote dialogue amongst medical practitioners

  Gurteen-style Knowledge Cafes: An Alternative Approach to Learning and Networking 
David Gurteen talks to Knowledge@SMU about his views on knowledge sharing, learning & networking

  How was it for you?  by Tony Jameson-Allen 
Gurteen Knowledge Café -September 2008, London

  Knowledge Cafes at Ericsson by Steve Yanko 
Knowledge Cafes at Ericsson Australia

  Knowledge Cafes at StatoilHydro by Brita Træbakken 
Helping retain knowledge from retiring employees

  London Knowledge Cafe Stories  by Matthew Rees 
Several short blog posts on Gurteen Knowledge Cafes held in London

  NGC marks 100 years of oil with Knowledge Cafe 
Public Knowledge Cafes at Trinidad & Tobago Oil & Gas

  No one has ever asked me what I thought by Louise van Rhyn 
Engaging people through conversation

  Use of Knowledge Café in IMaCS by Kate Muir 
Australian Department of Human Services

Link
  Cafe Scientifique

  Manage Coffee, not Knowledge by Daniel Erasmus 
An article by Daniel Erasmus on the importance of a shared cup of coffee

  Socrates Cafe

  Stars Knowledge Cafe

  The Society for Philosophical Inquiry

Mail Post
  KM Australia and Gurteen Knowledge Cafe
Posted to Gurteen Mail Log by David Gurteen on 29 May 2007

  Gent Knowledge Café with David Gurteen: Tuesday 23rd December
Posted to Gurteen Mail Log by David Gurteen on 16 December 2008

  One Day Masterclass: Implementing Knowledge Cafes, 25th August, London
Posted to Gurteen Mail Log by David Gurteen on 5 August 2010

  London Knowledge Cafe with Richard McDermott: What about thinking?
Posted to Gurteen Mail Log by David Gurteen on 19 January 2011

  An Open Knowledge Cafe with David Gurteen in Edinburgh
Posted to Gurteen Mail Log by David Gurteen on 28 January 2011

  An Open Knowledge Cafe with David Gurteen in Winchester
Posted to Gurteen Mail Log by David Gurteen on 14 April 2011

  London Knowledge Cafe Update: Can you host a Knowledge Cafe in central London?
Posted to Gurteen Mail Log by David Gurteen on 18 April 2011

  Reminder: Open Knowledge Cafe with David Gurteen in Winchester
Posted to Gurteen Mail Log by David Gurteen on 4 May 2011

  Reminder: Implementing Knowledge Cafes for Busness Purposes
Posted to Gurteen Mail Log by David Gurteen on 19 May 2011

  Knowledge Café masterclass with David Gurteen and presentation of the book: Proactive Reviews by Ditte Kolbaek
Posted to Gurteen Mail Log by David Gurteen on 23 May 2011

  An Introduction to the Gurteen Knowledge Cafe in London (Free)
Posted to Gurteen Mail Log by David Gurteen on 29 May 2011

  One Day Workshop: Implementing Knowledge Cafes, 13 September 2011, London
Posted to Gurteen Mail Log by David Gurteen on 4 July 2011

  London Knowledge Cafe: How does conversation change the way we see the world, and can it help change the world for the better?
Posted to Gurteen Mail Log by David Gurteen on 1 August 2011

  Reminder: One Day Workshop: Implementing Knowledge Cafes, 13 Sept, London
Posted to Gurteen Mail Log by David Gurteen on 30 August 2011

  I will be visiting Amsterdam in a few weeks time. Would you like to meet?
Posted to Gurteen Mail Log by David Gurteen on 10 October 2011

  University of Edinburgh K-Net First Annual International Knowledge Event (K-Net 2011)
Posted to Gurteen Mail Log by David Gurteen on 28 October 2011

  Reminder: Implementing Knowledge Cafes Workshop, 13 December, London
Posted to Gurteen Mail Log by David Gurteen on 17 November 2011

  Conversations on Progress: An opportunity to meet Theodore Zeldin on Thursday evening
Posted to Gurteen Mail Log by David Gurteen on 14 December 2011

  An Introduction to the Gurteen Knowledge Cafe in Jakarta on 2 Feb 2012 (Free event)
Posted to Gurteen Mail Log by David Gurteen on 3 January 2012

  Open Gurteen Knowledge Cafe in Singapore on 13 Feb 2012 (Free event)
Posted to Gurteen Mail Log by David Gurteen on 3 January 2012

   Invite to Gurteen Knowledge Cafe in Singapore or Jakarta
Posted to Gurteen Mail Log by David Gurteen on 21 January 2012

Media File
  Banner Ad: In-house Workshop: Implementing Knowledge Cafes with David Gurteen

   Banner Ad: Workshop: Implementing Knowledge Cafes with David Gurteen in London

  Flickr Slideshow: Knowledge Cafe, ECKM 2007, Barcelona, Sept 2007
Gurteen Knowledge Cafe

  Flickr Slideshow: Photographs from Gurteen Knowledge Cafes
The Gurteen Knowledge Cafe

  Flickr Slideshow: Singapore Knowledge Cafe, November 2006

  Flickr Slideshow: SLA 2008, Knowledge Cafe, Seattle

  Presentation: The Knowledge Cafe Workshop (1 day)

  Presentation: The Knowledge Cafe Workshop (1/2 day)

  SlideShare Presentation: Introduction to the Gurteen Knowledge Cafe

  Video Playlist: Gurteen Knowledge Cafe Workshop Interviews
Video Playlist: Gurteen Knowledge Cafe Workshop Interviews

  Video Playlist: The World Cafe
Video Playlist: The World Cafe

  Video: David Gurteen: Knowledge Cafe Briefing

  Video: Gurteen Knowledge Cafe, NAB, Melbourne, October 2010
Gurteen Knowledge Cafe, NAB, Melbourne, October 2010

  Video: Gurteen Mini-interview with Valarie Walters
Gurteen Mini-Interview

  Video: Interview with David Gurteen at the ING Business Academy
Interview with David Gurteen at the ING Business Academy

  Video: Interview with Mireille Jansma and Jurgen Egges of the ING Business Academy in Amsterdam
Interview with Mireille Jansma & Jurgen Egges of the ING Business Academy in Amsterdam

  Video: Introduction to the Knowledge Cafe by David Gurteen

  Video: Knowledge Cafe - Speed Networking
Gurteen Knowledge Cafe, Speed Networking, February 2007

  Video: Knowledge Cafe at KM Egypt 2010
Gurteen Knowledge Cafe at KM Egypt 2010

  Video: Knowledge Cafe at KMAP 2006
Gurteen Knowledge Cafe at KMAP 2006

  Video: Knowledge Cafe at the Smartlab
Gurteen Knowledge Cafe, October 2006

  Video: Knowledge Cafe Masterclass, Copenhagen 2011
GurteenKnowledge Cafe Masterclass, Copenhagen 2011

  Video: Knowledge Sharing Talk at NLB, Singapore
Knowledge Sharing Talk at NLB, Singapore, August 2007

  Video: Sydney Harbour Knowledge Cafe

  Video: Talk with David Gurteen about his Knowledge Cafe in Amsterdam 2009
Talk with David Gurteen about his Knowledge Cafe in Amsterdam 2009

Past Event
  Gurteen Knowledge Cafe, New York City
Gurteen Knowledge Cafe, New York City - 17th April 2006)
17 Apr 2006, Jo Singel 
New York City, United States

  The fourth Gurteen Knowledge Barbecue (15 June 2006)
Barbecue hosted by University of Greenwich Business School
15 Jun 2006, Gurteen Knowledge
University of Greenwich Business School, London, United Kingdom

  
The Knowledge Worker
Learning, Sharing and Collaboration : The Keys to success in the Knowledge based Organisation
18 Dec 2006, ERAM International 
Al Murooj Rotana Hotel , Dubai, United Arab Emirates


  The Fifth Gurteen Knowledge Barbecue
Barbecue hosted by University of Greenwich Business School
20 Jun 2007, Gurteen Knowledge
University of Greenwich Business School, London, United Kingdom

  Connectr #2 - UK Lotus User Group
Making the most of your Connections
26 Sep 2007, Connectr 
Computa Center, Hatfield, United Kingdom

  Using Communities of Practice to realise value from collaboration
Greg Marsh, BAE Systems
23 Jul 2008, Gurteen Knowledge Cafe - Adelaide 
14/11 Waymouth Street, Adelaide, Australia

  

  

  

  Gurteen Knowledge Cafe Masterclass
17 Nov 2008, Symphonia 
Indaba Hotel & Conference Centre, Johannesburg, South Africa

  Gurteen Knowledge Cafe Masterclass
19 Nov 2008, Dalene Duvenage - 4Knowledge 
Wingate Country Club, Pretoria, Pretoria, South Africa

  Gurteen Knowledge Cafe Masterclass
20 Nov 2008, Symphonia 
Neethlingshof, Stellenbosch, South Africa

  World Café on Corporate Social Responsibility
28 Jan 2009, Lien Centre for Social Innovation 
Singapore City, Singapore

  How can we best keep employees engaged in their work, in the current economic climate?
A Gurteen Knowledge Cafe with guest speaker Dave Snowden, hosted by BT
17 Feb 2009, BT and Gurteen Knowledge
BT Tower, London, United Kingdom

  Human will and human won’t
Gurteen Knowledge Cafe (19th March 2009)
19 Mar 2009, Gurteen Knowledge
HM Treasury , London, United Kingdom

  Imagining the knowledge technologies of the future
A Gurteen Knowledge Cafe at the BCS (28th April 2009)
28 Apr 2009, Gurteen Knowledge
BCS London , London, United Kingdom

  How can the Knowledge Cafe be used for business purpose within organizations?
Gurteen Knowledge Cafe (May 2009)
21 May 2009, Gurteen Knowledge
British Dental Association , London, United Kingdom

  What is the business role of conversation and how do we encourage more productive conversations?
Gurteen Knowledge Cafe (4 August 2009)
04 Aug 2009, Gurteen Knowledge
Cadbury, Birmingham, United Kingdom

  

  

  

  

  An Open Knowledge Cafe with David Gurteen in Edinburgh
Gurteen Knowledge Cafe (24 February 2011)
24 Feb 2011, Gurteen Knowledge
Edinburgh University, Edinburgh, United Kingdom

  An Open Knowledge Cafe with David Gurteen in Winchester
Gurteen Knowledge Cafe (10 May 2011)
10 May 2011, Gurteen Knowledge
Ashburton Hall, Ell Court, Winchester, United Kingdom

  Manchester Knowledge Cafe Launch
A Knowledge Cafe Launch in association with Starbucks. Free to attend
28 Jun 2011, North West Knowledge Cafes 
Starbucks Drive-Thru Trafford Park, Manchester, United Kingdom

  An introduction to the Gurteen Knowledge Cafe
Gurteen Knowledge Cafe (29 June 2011)
29 Jun 2011, Gurteen Knowledge
EC Harris, London, United Kingdom

  London Knowledge Cafe: How does conversation change the way we see the world, and can it help change the world for the better?
17 Aug 2011, Gurteen Knowledge
PricewaterhouseCoopers, 1 Embankment Place , London, United Kingdom

  An introduction to the Gurteen Knowledge Cafe in Jakarta (Free event)
Gurteen Knowledge Cafe
02 Feb 2012, Gurteen Knowledge
Jakarta, Indonesia

   Manchester Knowledge Cafe - 'CHANGE'
A conversation and attempt to address the challenge of Change
06 Feb 2012, Knowledge Cafe 0151 
BOSSco Business Design Store, Gatley, United Kingdom

Person
  Alan Stewart

  David Isaacs

Quotation
  Abercrombie's thesis by Melanie Abercrombie 

  On where learning is taking place in your organization by Juanita Brown and David Isaacs 

Service
  Gurteen Conference Cafes

  Gurteen Knowledge Cafes

View
  Community Cafés
Gurteen Community Cafés.

Workshop
  The Gurteen Knowledge Cafe Workshop




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David Gurteen


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More about David Gurteen David at KM Egypt, September 23, 2010

I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!

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The Gurteen Knowledge Community is a global learning community of over 17,000 people in 160 countries across the world.

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Thursday 9 February 2012
05:26 PM GMT