David has over 30 years' experience working in high technology industries. He works today as an independent educator and coach helping people in organizations, in all walks of life, to be more creative and innovative and to work more effectively together.
He is the founder of the Gurteen Knowledge Community - a global learning network of over 12,000 people in 138 countries. The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently. Members receive the monthly Gurteen Knowledge-Letter that is in its 5th year.
David also publishes the Gurteen Knowledge Website - a resource website for his community that contains book reviews, articles, people profiles, an event calendar, inspirational quotations, an integral knowledge-log and more on subjects that include, knowledge management, learning, creativity, innovation and personal mastery.
He is a frequent speaker and facilitator and regularly present on various aspects of knowledge management and learning. He is well known for his knowledge cafés that he runs regularly in London and in other cities around the world. He also facilitates in-house knowledge cafés for organizations and runs conferences and workshops.
For most of his career he was a professional software development manager and in the late 80s worked for Lotus Development as "International Czar" where he was responsible for ensuring that Lotus products were designed for the global marketplace.
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Achieving Business Objectives by David Gurteen We should be talking about Achievement Management - not Knowledge Management An Etiquette for Computer-Based Communication by David Gurteen Building Learning into Everyday Work by David Gurteen Creating a Knowledge Sharing Culture by David Gurteen Article I wrote for Knowledge Management Magazine in 1999 Evangelising Knowledge Management by David Gurteen Impressions of the 2nd Gurteen Knowledge Conference 26 November 2003 by Shane Godbolt , Tim Dee Knowledge is not something you keep in your head, it's a behaviour Introduction to After Action Reviews by David Gurteen Knowledge Management and Real Conversation by David Gurteen Knowledge, Awareness and Understanding by David Gurteen Knowledge, Creativity and Innovation by David Gurteen A popular article of mine from the Journal of Knowledge Management in 1998 Learn to Listen and to Tell the Truth by David Gurteen A short article on conversation Lotus Notes Ultra Rapid Application Development by David Gurteen New Ways of Working in the Networked Organization by David Gurteen The Discipline of Dialogue by David Gurteen The Gurteen Knowledge Café: A conversation with David Gurteen by Anna McAvoy Creative conversation in an English country pub ... Posted to Gurteen Knowledge-Log by David Gurteen on 20 August 2002 KnowledgeBoard Workshop: The role of conversation in KM Gurteen Knowledge-Log, David Gurteen, 24 October 2002 Conversations, blogs and related musings Gurteen Knowledge-Log, David Gurteen, 30 October 2002 Workshop at KM Asia 2006, Singapore Gurteen Knowledge-Log, David Gurteen, 13 January 2007 A talk by Dr David Vaine on 4th generation knowledge management! Posted to Gurteen Knowledge-Log by David Gurteen on 16 November 2009 Blogging and tweeting from the recent HKKMS Conference in Hong Kong Posted to Gurteen Knowledge-Log by David Gurteen on 4 April 2010 KM UK 2010: Lifetime achievement award for services to KM Posted to Gurteen Knowledge-Log by David Gurteen on 23 June 2010 Gurteen Knowledge: 10 Years in KM Posted to Gurteen Knowledge-Log by David Gurteen on 23 June 2010 More Knowledge Cafe conversations Posted to Gurteen Knowledge-Log by David Gurteen on 22 August 2010 A good video collection of interviews with a number of KM people Posted to Gurteen Knowledge-Log by on 20 February 2011 We must stop doing things to people Posted to Gurteen Knowledge-Log by on 24 May 2011 Visionary knowledge management: Trends and Strategies Posted to Gurteen Knowledge-Log by David Gurteen on 22 January 2012 Leading Issues in Social Knowledge Management Posted to Gurteen Knowledge-Log by David Gurteen on 28 May 2012 Social Knowledge Management: A conversation with David Gurteen Posted to Gurteen Knowledge-Log by David Gurteen on 23 October 2012 Video: Social Knowledge Management: A conversation with David Gurteen Posted to Gurteen Knowledge-Log by David Gurteen on 26 November 2012 KM Europe is relaunched Posted to Gurteen Knowledge-Log by David Gurteen on 20 February 2013 Leading Issues in Social Knowledge Management (Apr 2012 ) edited by David Gurteen Knowledge Cafe [205 items] A means for a group of people to have an open, creative conversation. Knowledge Worker [14 items] Personal Knowledge Management [32 items] David Gurteen's Biography Dialogue by David Gurteen Gurteen Knowledge Cafe Tip Sheet by David Gurteen Helping Children Prepare for their Work Future An Interview with Jo Singel by David Gurteen How to run a Knowledge Café by David Gurteen Intranet Document Management by David Gurteen Participatory Conferences by David Gurteen Turning conferences into more exciting and engaging learning environments River Cafe Software Quality by David Gurteen Collaborative Work Presentation A presenation I gave at Online Information 2002 Conference & Exhibition, London Gurteen Knowledge Conference Materials November 2003 Presentations & materials from the Gurteen Knowledge Conference, November 2003, London Exploiting Social Networking in Organizations Materials September 2004 The 5th Gurteen Knowledge Conference Learning to Fly Conference Materials, December 2004 The 6th Gurteen Knowledge Conference How Does The Pace Of Innovation Affect The Quality Of Creativity? Gurteen Knowledge Cafe 02 Jul 2013, Gurteen KnowledgeWestminster Business School , London , United Kingdom Gurteen Knowledge Community Announcement of New Book: Leading Issues in Social Knowledge Management Posted to Gurteen Mail Log by David Gurteen on 8 May 2012 Video: David Gurteen: Conversation with Martyn Laycock Video: Introduction to the Knowledge Cafe by David Gurteen An Open Knowledge Cafe with David Gurteen in Edinburgh Gurteen Knowledge Cafe (24 February 2011) 24 Feb 2011, Gurteen Knowledge Edinburgh University, Edinburgh , United Kingdom KM Middle East 2011 Knowledge Sharing and Collaboration in the Arab World, 15 - 16 Mar 2011, Success Steps Abu Dhabi , United Arab Emirates An Open Knowledge Cafe with David Gurteen in Winchester Gurteen Knowledge Cafe (10 May 2011) 10 May 2011, Gurteen Knowledge Ashburton Hall, Ell Court, Winchester, United Kingdom An introduction to the Gurteen Knowledge Cafe Gurteen Knowledge Cafe (29 June 2011) 29 Jun 2011, Gurteen Knowledge EC Harris, London , United Kingdom London Knowledge Cafe: How does conversation change the way we see the world, and can it help change the world for the better? 17 Aug 2011, Gurteen KnowledgePricewaterhouseCoopers, 1 Embankment Place , London , United Kingdom An introduction to the Gurteen Knowledge Cafe in Jakarta (Free event) Gurteen Knowledge Cafe 02 Feb 2012, Gurteen KnowledgeJakarta , Indonesia Open Gurteen Knowledge Cafe in Singapore (Free event) Gurteen Knowledge Cafe (13 February 2012) 13 Feb 2012, Gurteen Knowledge Brewerks , Singapore City , Singapore 4th Iranian Knowledge Management Conference KM Iran 2012 14 - 15 Feb 2012, OGP Info Institute Razi Intl. Conference Center, Tehran , Iran Gurteen Knowledge Cafe in Dubai (Free event) 11 Mar 2012, Gurteen KnowledgeDubai , United Arab Emirates Sustainability Cafe A Gurteen Knowledge Café at PwC London on 27 March on sustainability 27 Mar 2012, Gurteen KnowledgeLondon , United Kingdom The Knowledge Café Workshop Implementing Knowledge Café for Business Purposes 04 Jun 2012, Bibi Al Ajmi JW Marriott , Kuwait City , Kuwait Behavioural characteristics of conversations A Gurteen Knowledge Cafe with Arthur Shelley (2 July 2012) 02 Jul 2012, Gurteen KnowledgeLocal Government Association , London , United Kingdom The Passion Cafe: Discovering your Passion A Gurteen Knowledge Cafe on Passion (17 July 2012) 17 Jul 2012, Gurteen KnowledgeRegents College , London , United Kingdom Connectivity. Can being connected make us more successful and can social tools help? London Knowledge Cafe 17 Oct 2012, Gurteen KnowledgeCapco , London , United Kingdom What is the role of conversation in business and science? An Introduction to the Gurteen Knowledge Cafe at Harwell Oxford 24 Oct 2012, Gurteen KnowledgeHarwell Oxford , Oxford , United Kingdom Are charities doing more harm than good by using images and stories of vulnerable children? Gurteen Knowledge Cafe 12 Dec 2012, Gurteen KnowledgePlan International , London , United Kingdom What could we do individually to encourage greater collaboration and sharing in our organisations? Gurteen Knowledge Cafe 19 Mar 2013, Gurteen KnowledgeWestminster Business School , London , United Kingdom Collective Intelligence: Scotland's Future 14 May 2013, Abertay University Abertay University , Dundee, United Kingdom David Gurteen Knowledge Management Facilitator A true knowledge cafe by David Gurteen Knowledge Management Facilitator Knowledge is like a box of chocolates by David Gurteen Knowledge Management Facilitator On being alive by David Gurteen Knowledge Management Facilitator On blame and understanding by David Gurteen Knowledge Management Facilitator On changing people's behavior by David Gurteen Knowledge Management Facilitator On information and knowledge by David Gurteen Knowledge Management Facilitator On knowledge and knowledge management by David Gurteen Knowledge Management Facilitator On knowledge workers and taking responsibility by David Gurteen Knowledge Management Facilitator On knowledge, competion and collaboration by David Gurteen Knowledge Management Facilitator On limitations to innovation in business by David Gurteen Knowledge Management Facilitator On measurement and distortion by David Gurteen Knowledge Management Facilitator On measurement and importance by David Gurteen Knowledge Management Facilitator On opportunities by David Gurteen Knowledge Management Facilitator On quality by David Gurteen Knowledge Management Facilitator On the opposite of knowledge by David Gurteen Knowledge Management Facilitator On understanding and blame by David Gurteen Knowledge Management Facilitator You don't do KM! by David Gurteen Knowledge Management Facilitator The 10/5 story by David Gurteen A true personal & somewhat humorous story concerning 'managing by objectives' from a few years back About David Gurteen David Gurteen's Publications
Quotations from David Gurteen:
A true Knowledge Café is not about group decision making or reaching a consensus or a documented proposal.
A true Knowledge Café is about individual learning, and insights; the surfacing of assumptions, issues, problems, and opportunities; seeing things that have not been seen before or seen only dimly.David Gurteen , Knowledge Management FacilitatorCSI Communications June 2012
Knowledge is like a box of chocolates. Give one away and you don't have one chocolate less you have one friend moreDavid Gurteen , Knowledge Management Facilitator
If you are still alive you are doing well.David Gurteen , Knowledge Management Facilitator
It is far easier to blame someone than to take the time to understand them.David Gurteen , Knowledge Management Facilitator
We cannot change other people's behavior - only they can do that! Threats, rewards and praise do not work. We don't need to be told what to do. We just need to understand the world better and then we will see what needs to be done for ourselves. How do we understand the world better? Through open conversation and dialogue!David Gurteen , Knowledge Management Facilitator
Information is about who did what, where and when while knowledge is more about how and why.David Gurteen , Knowledge Management Facilitator
If knowledge is the ability to act then knowledge management should be about improving our ability and propensity to act.David Gurteen , Knowledge Management Facilitator
Knowledge workers are those people who have taken responsibility for their work lives . They continually strive to understand the world about them and modify their work practices and behaviors to better meet their personal and organizational objectives. No one tells them what to do. They do not take No for an answer. They are self motivated.David Gurteen , Knowledge Management Facilitator
When competing, hoard your knowledge but when collaborating share it!David Gurteen , Knowledge Management Facilitator
The limit to innovation in business is not technology, but managers obsolete viewpoints.David Gurteen , Knowledge Management Facilitator
What you measure - you distort.David Gurteen , Knowledge Management Facilitator
Just because you cannot measure something does not mean that it is not important.David Gurteen , Knowledge Management Facilitator
Opportunities to do new exciting, rewarding things are all around us but if we don't look for them we don't see them and if we don't see them then its as if they never existed. They only come into being when we see them.David Gurteen , Knowledge Management Facilitator
Quality is not just about doing things right - it is also about doing the right things.David Gurteen , Knowledge Management Facilitator
The opposite of knowledge is not ignorance but believing that you know something when you do not.David Gurteen , Knowledge Management Facilitator
Where there is understanding there is no blame.David Gurteen , Knowledge Management Facilitator
You don't do KM! You respond to business problems and develop business opportunities using KM tools.David Gurteen , Knowledge Management Facilitator
David Gurteen
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Gurteen Knowledge Community
The Gurteen Knowledge Community is a global learning community
of over 21,000 people in 160 countries across the world.
The community is for people who are committed to making a difference:
people who wish to share and learn from each other and who strive to see
the world differently, think differently and act differently.
Membership of the Gurteen Knowledge Community is free.
Knowledge Community