I have written a number of articles over the years many of which can be found on this site. But here is a list of articles that I have had published in other journals, magazines and websites.
The Gurteen Perspective: Twittering Do you have a problem understanding what all the fuss is about Twitter? Do you think it is about telling strangers what you had for breakfast or that the cat has been sick? Do you still wonder why anyone would want to know these sorts of things and why you would waste your time telling them?
Well, Twitter is actually a powerful business tool. Let me explain. InsideKnowledge Magazine , Ark Group 04 Mar 2009
The Gurteen Perspective: Learning to listen and to tell the truth I wrote this article over five years ago and it has languished on my website without ever being published. It’s about time it was! Do we listen in order to confirm what we already think or in order to reply? Or do we listen in order to discover something new? InsideKnowledge Magazine , Ark Group 19 Dec 2008
The Gurteen Perspective: Get Connected - expand yourself! In the past we worked alone. We were not connected. We had no real idea what others were doing – who they were; where they were; what drove them; their thoughts, ideas and aspirations. Like a PC not plugged into the web, we were isolated and limited. We were a shadow of what we could be. We could have been so much more – if only we were connected, live, in real time to our working colleagues, our far-flung network, friends and family. Think of the impact. InsideKnowledge Magazine , Ark Group 03 Oct 2008
The Gurteen Perspective: Raising all the ships on the sea What is ‘the commons’? Many of you will have heard of the tragedy of the commons where limited natural resources such as the land and the sea are overused and polluted as people act in their own self-interest. InsideKnowledge Magazine , Ark Group 10 Sep 2008
The Gurteen Perspective: World 2.0 I recently spent January in South East Asia; giving talks and running knowledge cafés in Singapore, Kuala Lumpur and Bangkok. As always, I learnt as much as I taught.
Most of us understand what Web 2.0 is all about as we move from a read-only web to a read-write or participatory web. InsideKnowledge Magazine , Ark Group 21 Jul 2008
The Gurteen Perspective: Cut the marketing hype A while back I received an e-mail from the secretary of a well-known UK management consultant, who asked if I would consider adding the consultant to the set of people profiles I have on my website. My first reaction was to say 'No'. InsideKnowledge Magazine , Ark Group 05 Jun 2008
The Knowledge: David Gurteen He’s the king of knowledge cafés. The model of knowledge sharing. The architect of the world’s most friendly knowledge website. Host to online discussion forums. Author of a monthly newsletter, now in its eighth year, with a subscription list of 15,000 people in 154 countries. He is one of the world’s most respected knowledge experts. Yet he is unassuming, not ‘authoritative’. Always open to other points of view. He is the David among KM Goliaths. InsideKnowledge Magazine , Ark Group 05 Jun 2008
The Gurteen Perspective: Ducks in a row I recently read a blog post on the web where someone proposed selling blogging to senior management by explaining how weblogs improved conversations. I wasn’t at all convinced this had much chance of success. InsideKnowledge Magazine , Ark Group 29 May 2008
The Gurteen Perspective: KM (2.0) goes social WITH THE advent of social tools, KM is poised to undergo a transformation. I’d like to take a brief look at what is going on. InsideKnowledge Magazine , Ark Group 29 Feb 2008
The Gurteen Perspective: Simplest KM tool WHEN I attend a conference, I look around the room to see how many people are making notes. Most people do not seem to take notes at all, while a few write on the hand-outs or on paper provided by the organisers. Some – often bloggers – use their laptops. InsideKnowledge Magazine , Ark Group 28 Jan 2008
The Gurteen Perspective: Life is political Those natural knowledge sharers among us need to learn to not ‘blindly share’ but to “take the time to protect and safeguard our creations from predators” . It’s not wasted time – it’s well invested. Life is political – there is no getting away from it! InsideKnowledge Magazine , Ark Group 17 Dec 2007
The Gurteen Perspective: TYFSAK! TYFSAK? I’d like to tell you a story about an incident that happened to me almost 15 years ago, when I was working in the US. It hugely influenced me at the time and has stayed with me ever since. InsideKnowledge Magazine , Ark Group 26 Oct 2007
The Gurteen Perspective: Learn to share I gave a talk recently on knowledge sharing entitled the rather tongue-in-cheek, ‘How do you make people share their knowledge?’ as clearly you cannot ‘make’ people do this.
At the end of the talk a woman from the audience approached me and said “David, I loved your talk but I am still unsure why people won’t share their knowledge and how it is possible to make them”. InsideKnowledge Magazine , Ark Group 01 Oct 2007
The Gurteen Perspective: Open and transparent? When considering knowledge sharing or creating a more collaborative culture, we often talk about the need for people to be open and for more transparency. These two concepts are usually used interchangeably and often without too much thought as to what they really mean. InsideKnowledge Magazine , Ark Group September 2007
The Gurteen Perspective: Conference time I recently chaired the Ark Group’s KCUK conference in London for the second year and, as with all conferences in which I am involved, I wanted to make it as interactive and engaging as possible. InsideKnowledge Magazine , Ark Group August 2007
The Gurteen Perspective: Just do it Have you ever read any of the many self-help books that tell you that if you wish to succeed or get something done you should just start doing it? One of my favourite quotes on this matter is from author Julie Cameron where she says, “leap and the net will appear”. I’ve come to believe this is true. InsideKnowledge Magazine , Ark Group July 2007
The Gurteen Perspective: Cafe Culture I was recently in Jakarta, Indonesia, where I ran a two-day knowledge sharing workshop for a client that included a knowledge café and, as I often do when abroad, I ran an open Gurteen knowledge café on one of the evenings. InsideKnowledge Magazine , Ark Group May 2007
The Gurteen Perspective: Get Found IT SEEMS to me that one of the key attributes of a successful knowledge worker is the ability to easily connect with people. People whom you can learn from, share knowledge with, collaborate with and get things done together. InsideKnowledge Magazine , Ark Group April 2007
The Gurteen Perspective: KM mission I was recently asked to comment on a vision statement that an organisation was proposing for a knowledge management (KM) initiative. This brought my thoughts – and apprehensions – about vision and mission statements flooding back. And so I thought I’d try to capture the essence of my thoughts about them here. InsideKnowledge Magazine , Ark Group March 2007
The Gurteen Perspective: Avoiding jargon Jargon is one of the major barriers to the adoption of KM – it is a sure fire way of antagonising both senior management and the people in the organisation who you wish to buy-in to KM. It’s okay to use the jargon among ourselves, but when talking to others who know little about KM we should do our best to avoid it. We should explain concepts in simple language and always provide an example that ties the concept in to a real business problem or challenge within the organisation. InsideKnowledge Magazine , Ark Group February 2007
The Gurteen perspective: What I learnt about KM as czar From 1989 to 1992 I worked for Lotus Development in its then headquarters in Cambridge, Massachusetts as ‘International Czar’. Yes that was my title. I still have some business cards to prove it. Funny thing was, though, even with such a grand title I had no authoritative power, yet I did get to build a small team. InsideKnowledge Magazine , Ark Group January 2007
The Gurteen perspective: David - Get a Life! I discovered weblogs back in 2002 when a colleague suggested I take a look at them. At first I stumbled across the mass of personal weblogs that held little interest for me but then I found a single weblog that changed my life. InsideKnowledge Magazine , Ark Group December 2006
The Gurteen perspective: Personally Speaking A while back, a friend told me that she had forwarded my monthly knowledge letter to a number of colleagues and that several had commented that it was strange that I used the word ‘I’ a lot. InsideKnowledge Magazine , Ark Group November 2006
The Gurteen perspective: Taking Responsibility What is a Knowledge Worker? “Knowledge workers are those people who have taken responsibility for their work lives. They continually strive to understand the world about them and modify their work practices and behaviours to better meet their personal and organisational objectives. No one tells them what to do. They do not take ‘no’ for an answer. They are self motivated.” InsideKnowledge Magazine , Ark Group September 2006
The Gurteen perspective: On perspective We all see things in different ways. This is determined by our culture, education, life experiences and much more. No one sees the world through the same lens. And no one sees the world through the same lens day to day. Depending on the context we see things differently. We see the world relative to whom we are and where we stand. InsideKnowledge Magazine , Ark Group August 2006
Stop apologising for knowledge management! KM is not going away. Indeed, it is becoming more important than ever. The term is an established one. Books, courses, conferences, workshops and university modules and degrees abound on the subject. So can I suggest we use the name with pride? InsideKnowledge Magazine , Ark Group June 2006
CIO Magazine Australia One of my stories on the importance of "buy-in" is quoted at the beginning of this article by Sue Bushell in CIO Magazine, Australia. Getting Buy-In , Sydney, Australia, September 2005
Creating a knowledge-sharing culture ASTD OD/Leadership News, ASTD London, United Kingdom, February 2004
Knowledge, Awareness and Understanding This article was published in the December 2003 edition of Information World Review. Information World Review, VNU Business Publications London, United Kingdom, December 2003
Knowledge, Awareness and Understanding KMPRO article KMPro Newsletter, KMPro September 2003
Article: Blogging, Klogging and KM Article published in Knowldge Magazine (Bizmedia), October 2002. October 2002
Blogging, Klogging and KM Article published in Knowledge Magazine (Bizmedia), October 2002. Knowledge Magazine (Bizmedia), Bizmedia London, United Kingdom, October 2002
Achieving Business Objectives Published in the Unicom Intelligence in Industry Newsletter Issue 3, March/April 2000 Unicom Intelligence in Industry Newsletter, UNICOM Seminars London, United Kingdom, March 2000
Creating a Knowledge Sharing Culture Published in Knowledge Management Magazine Volume 2, Issue 5, February 1999 Knowledge Management Magazine, Bizmedia London, United Kingdom, February 1999
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