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Opening keynote address KM Legal Europe: Positive deviance – or how you might already have the answers!

 





Activity Title

Opening keynote address KM Legal Europe: Positive deviance – or how you might already have the answers!

Activity Type

Keynote Talk

Event

KM Legal Europe 2013 

Organizer

Ark Group

Dates

23 - 24 Jan 2013

Location

Amsterdam, Netherlands

Categories

Knowledge Management; Knowledge Cafe

Other

Engagements

I will be giving the keynote address at KM Legal Europe 2013 in Amsterdam in January 2013.

Opening keynote address: Positive deviance – or how you might already have the answers!

· How positive deviance can help you get your lawyers to buy in to change
· Starting with small scale innovations that might spread to the whole firm
· Encouraging diversity of thinking to tackle complex issues

David Gurteen, Founder and Director, Gurteen Knowledge Community, UK

And later on the first day there will be a talk and a Knowledge Cafe run by Mireille Jansma and Jurgen Egges of ING Bank

EXTENDED INTERACTIVE SESSION: Implementing practical knowledge sharing techniques to deal with complexity at ING Bank

· Explaining the benefits of conversational tools for law firms
· Using David Gurteen’s knowledge cafe technique at ING; what has it delivered for the business?
· Examples of other tools for learning and discovery which have been used at ING
· PRACTICAL: Take part in a knowledge cafe and see for yourself how it could benefit your law firm!

Mireille Jansma Knowledge Manager and Programme Manager and Jurgen Egges, Programme Manager, ING Bank, The Netherlands


Video: Knowledge Cafe at KMAP 2006



Gurteen Knowledge Cafe at KMAP 2006 in Hong Kong, December 2006, facilitated by David Gurteen and Raksha Sukhia. Courtesy of the Hong Kong Polytechnic University Knowledge Management Research Centre.

Media Information: Image



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David Gurteen


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I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!

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The Gurteen Knowledge Community is a global learning community of over 21,000 people in 160 countries across the world.

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Wednesday 23 April 2014
02:33 PM GDT