www.gurteen.com

Past Event

How is service transformation possible, and what would it mean?

Gurteen Knowledge Cafe at RedQuadrant (Sept 2017)

 



Event Type

Knowledge Cafe

Organizer

Gurteen Knowledge

Dates

Thu 21 Sep 2017

Venue

RedQuadrant 

Location

London, United Kingdom

Who can Attend

Public

Admission

Free

Categories

Knowledge Cafe

VIEW

Events


Date Thursday 21 September 2017, 6:00pm - 9:00pm. This is a free event. Please arrive at 6:00pm or shortly after, which will give you time to settle in and meet other people. There will be some light refreshments available. The cafe itself will start prompt at 6:30pm.

Overview of Topic

'Transformation' is a very over-used word in organisational life. Service transformation seems to offer the possibility of rethinking service provision radically, especially in public services. Yet so much in our organisational lives seems to suggest it is impossible. Benjamin Taylor, who has been thinking about this for twenty years, will give some reasons why it never, really, happens - and some possibilities for how it might.

The Question

How is service transformation possible, and what would it mean?

Speaker Benjamin Taylor, Chief Executive, Public Service Transformation Academy & Managing Partner, RedQuadrant

Benjamin is the chief executive of the Public Service Transformation Academy, a not-for-profit social enterprise which has been awarded the Cabinet Office Commissioning Academy concession, and a founder and managing partner at RedQuadrant. He studied philosophy, politics, and economics at Oxford University before becoming co-ordinator of a youth development charity. He has worked in public service transformation since 1998, with seven years at the London Borough of Hammersmith & Fulham as Adviser to Leader, eGovernment Manager, and procuring a strategic partner. At PwC and Sector, his work included customer strategy for Birmingham City Council and advice to the Government of Armenia. Benjamin speaks at the commissioning academy and is a leading thinker on system leadership, service design, service transformation, and the ‘commons'. He holds a lean six sigma black belt and is an accredited power+systems trainer. He is a visiting lecturer in applied systems thinking at Cass Business School, City University, and has lectured at Nottingham Business School and Oxford Said/HEC Paris.

RedQuadrant is a network consultancy working to change public services ‘from within' by giving them the skills and capacity to transform.

Sponsor: Benjamin Taylor, Managing Partner, RedQuadrant

Venue:
RedQuadrant
above the British Interplanetary Society
27-29 South Lambeth Road
London, SW8 1SZ

Directions & Map: Click here.



You will find information on hundreds of events such as conferences, workshops and courses on this website - events that relate to the themes of the site: knowledge, learning, creativity, innovation and personal development.

If you would like to receive an e-mail alert, no more than once a week, that informs you of recently posted events in your region then please click on the button below and complete the form. You also have the option of being reminded once a week of events coming up in your region within the next month.


On the other hand you may prefer to subscribe to an RSS Feed that will keep you informed of events in your region.

If you are interested in Knowledge Management, the Knowledge Café Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen



Follow me on Twitter



I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!

Services I offer
How to contact me

My Blog

Gurteen Knowledge Community
The Gurteen Knowledge Community
The Gurteen Knowledge Community is a global learning community of over 21,000 people in 160 countries across the world.

The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently.

Membership of the Gurteen Knowledge Community is free.
Knowledge Community



     

home
back
contact
request help
visitor book
Monday 23 October 2017
11:21 PM GDT