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KM UK 2013: Knowledge Cafe: Should we be using rewards and recognition to motivate knowledge sharing?

Posted to Gurteen Knowledge-Log by David Gurteen on 24 July 2013



KM UK 2013: Knowledge Cafe: Should we be using rewards and recognition to motivate knowledge sharing?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 157
Posted DateWednesday 24 July 2013 09:24 GDT
Posted ByDavid Gurteen
CategoriesKnowledge Cafe

At the end of the first day of KM UK recently I ran a Knowledge Cafe but with a difference. When it came to setting the theme and posing the question I used a short video compilation that I had put together using the YouTube Video Editor. Here is the video.

It starts with a series of short clips that I used to seed the conversation. Clips from Alfie Kohn, Dan Pink, The Office and myself.

Next I posed the question "Should we be using rewards and recognition to motivate knowledge sharing?"

The video then includes a clip of the small group conversations in the Cafe itself, followed by some comments by Paul Corney (the conference chair) and interviews with Mark Field and Florence Kiff, two of the conference participants.

It gives a good feel for the Cafe concept and the event on the day but note that the tables were far too large for a good conversation as many of them had 6, 7 or 8 people, some even more. The Cafe works best with people sitting in groups of 3, 4 or 5 in touching distance of each other.

I got some good feedback - here is the complete unabridged list :
  • Thought-provoking, useful.
  • Good time for conversation. Great use of video.
  • Very energizing. We need more of these. Would have preferred more talking.
  • At last. A chance to talk and listen. Was there any consensus/answer?
  • Good refresher in conference to have group discussion. Have more of these break-outs.
  • Knowledge café always very powerful and interactive.
  • Brilliant as usual.
  • Great debate on reward and motivation.
  • Very interesting session and good finish to the day (but too long!)
  • Enjoyed the knowledge of café experience.
  • Perhaps the example was a little out of date but achieved its purpose of getting people to exchange ideas and a refreshing change to move around. Thought-provoking, useful.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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