www.gurteen.com

Person

Dave Snowden

Founder & Chief Scientific Officer - Cognitive Edge

  









Profession(s)

Author, Knowledge Consultant, Speaker

External Links

http://www.cognitive-edge.com 

Categories

Organizational Complexity; Knowledge Management; Storytelling; Sensemaking

Location

United Kingdom, London

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Dave Snowden 

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Dave Snowden
Dave Snowden has been one of the leading figures in the movement towards integration of humanistic approaches to knowledge management with appropriate technology and process design. Well known for his work on the role of narrative and sensemaking, he is an entertaining speaker and a formidable realist, and one of the few thought leaders who can bring together the academic and practitioner perspectives into a single, comprehensible purview.

He is Founder & Chief Scientific Officer -Cognitive Edge (formerly the Cynefin Centre) which focuses on the development of the theory and practice of social complexity. The Cynefin Centre spun off from IBM in July 2005 to allow it greater freedom to explore new trans-disciplinary and participatory approaches to research and the creation of an open source approach to management consultancy. The Cynefin framework which lies at the heart of the approach has been recognized by several commentators as one of the first practical application of complexity theory to management science and builds on earlier pioneering work in Knowledge Management.

A native of Wales, he was formerly a Director in the IBM Institute for Knowledge Management where he led programmes on complexity and narrative. He pioneered the use of narrative as a means of knowledge disclosure and cross-cultural understanding. He is a leading keynote speaker at major conferences around the world and is known for his iconoclastic style, pragmatic cynicism and extensive use of stories to communicate what would otherwise be difficult concepts. Tom Stewart, the new editor of Harvard Business Review in his latest book states in the context of tacit knowledge "Dave Snowden, the best thinker I've found on the subject ..." although by way of counter he also comments "he is Welsh and a bit mad".

Dave Snowden has an MBA from Middlesex University and a BA in Philosophy from Lancaster University. He is adjunct Professor of Knowledge Management at the University of Canberra, an honorary fellow in knowledge management at the University of Warwick, Adjunct Professor at the Hong Kong Polytechnic University and MiNE Fellow at the Universita Cattolica Del Sacro Cuore in Italy. He teaches on various university programmes throughout the world. He regularly consults at the board level with some of the world's largest companies as well as to Government and NGOs and was recently appointed as an advisor on sense making to the Singaporean Ministry of Defence. In addition he sits on a number of advisory and other bodies including the British Standards Institute committee on standards for Knowledge Management.

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Blog Post
  Dave Snowden is blogging!
Gurteen Knowledge-Log, David Gurteen, 17 August 2006

  How Do We Make People Do Things?
Gurteen Knowledge-Log, David Gurteen, 12 November 2007

  A Leader's Framework for Decision Making
Gurteen Knowledge-Log, David Gurteen, 14 November 2007

  A summary of Dave Snowden's recent work
Gurteen Knowledge-Log, David Gurteen, 28 November 2007

  Satisfaction Surveys (Are you satisfied?)
Gurteen Knowledge-Log, David Gurteen, 18 February 2008

  Setting targets for knowledge sharing
Gurteen Knowledge-Log, David Gurteen, 7 June 2008

  Is KM Dead? Larry Prusak, Dave Snowden, Patrick Lambe
Gurteen Knowledge-Log, David Gurteen, 6 July 2008

  Dave Snowden's 7 Principles of Knowledge Management
Gurteen Knowledge-Log, David Gurteen, 22 February 2009

  Can you measure personality?
Posted to Gurteen Knowledge-Log by David Gurteen on 26 September 2009

  The best defintion of KM yet!
Posted to Gurteen Knowledge-Log by David Gurteen on 27 September 2009

  How to organise a children's party
Posted to Gurteen Knowledge-Log by David Gurteen on 15 November 2009

  The chef & the recipe book user
Posted to Gurteen Knowledge-Log by David Gurteen on 15 November 2009

  A talk by Dr David Vaine on 4th generation knowledge management!
Posted to Gurteen Knowledge-Log by David Gurteen on 16 November 2009

  The Tyranny of the Explicit
Posted to Gurteen Knowledge-Log by David Gurteen on 17 December 2009

  On data, information, knowledge and wisdom
Posted to Gurteen Knowledge-Log by David Gurteen on 11 February 2010

  A colossal Knowledge Management failure!
Posted to Gurteen Knowledge-Log by David Gurteen on 8 March 2010

  Blogging and tweeting from the recent HKKMS Conference in Hong Kong
Posted to Gurteen Knowledge-Log by David Gurteen on 4 April 2010

  Does willpower have its limits?
Posted to Gurteen Knowledge-Log by David Gurteen on 28 July 2010

Book
  Knowledge Horizons (2000) by Charles Despres , Daniele Chauvel 
The Present and the Promise of Knowledge Management

Category
  Organizational Complexity [13 items]

Download
  Dave Snowden Materials
Various presentations & whitepapers from Dave Snowden

Link
  Cognitive Edge
Dave Snowden's Cognitive-Edge Organization (formerly the Cynefin Centre)

   Cognitive Edge Newsletter: Fragments

Mail Post
  KM Australia and Gurteen Knowledge Cafe
Posted to Gurteen Mail Log by David Gurteen on 29 May 2007

  actKM conference
Posted to Gurteen Mail Log by David Gurteen on 19 September 2008

  David Gurteen is planning to visit Australia and New Zealand in Sept 2009
Posted to Gurteen Mail Log by David Gurteen on 28 May 2009

  HKKMS Annual Conference + Workshops, Hong Kong 30 - 31 March 2010
Posted to Gurteen Mail Log by David Gurteen on 18 March 2010

Media File
  Video: Dave Snowden on fluffy bunnies & techno-fetishists

Past Event
  Knowledge Summit 2003
Knowledge 2003: sharing best practices for implementing successful knowledge management initiatives
01 - 03 Jun 2003, Marcus Evans
Kurhaus Hotel, The Hague, Netherlands

  KC UK 2006
04 - 06 Jul 2006, Ark Group
Ibis London Earls Court , London, United Kingdom

  KMAP 2006: The 3rd Asia-Pacific International Conference on Knowledge Management
The Knowledge Powerhouse for the Future
11 - 13 Dec 2006, The Hong Kong Polytechnic University , City University of Hong Kong 
The Hong Kong Polytechnic University , Hong Kong, China

  KM Russia-2007
05 - 06 Apr 2007, Global Forum
Moscow, Russia

  
KM India 2007
The Knowledge Summit
14 - 16 Nov 2007, Confederation of Indian Industry 
Le Meridien Hotel, New Delhi, India


  Innovation in Managing Knowledge for the Competitive Edge
Workshops on Knowledge Capture and Transfer
30 Jun - 02 Jul 2008, Paradigm Systems 
Kuala Lumpur Convention Center , Kuala Lumpur, Malaysia

  Cognitive Edge Narrative Research
Linking Quantitative with Qualitative
24 Feb 2009, Cognitive Edge
Amsterdam, Netherlands

  
KM Australia 2009
From Diverse Perspectives
04 - 07 Aug 2009, Ark Group Australia
Crystal Palace, Luna Park, Sydney, Australia


  

  KM UK 2010
Knowledge Management UK 2010
15 - 16 Jun 2010, Ark Group
De Vere Canary Wharf , London, United Kingdom

Person
  Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  Ralph Stacey Professor of Management & Director of the Complexity & Management Centre at the Business School of the University of Hertfordshire, UK

  Ron Donaldson Senior Knowledge Ecologist, English Nature

Quotation
  On eureka innovation by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On KM and certification by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On knowing more than we can say (KM Principle 7) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On knowing what we know (KM Principle 2) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On Knowledge Management and idealistic solutions. by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On the fragmentation of knowledge (KM Principle 4) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On the idealistic verses naturalistic approach by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On the way we report what we know (KM Principle 6) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On tolerated failure and learning (KM Principle 5) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On volunteering knowledge (KM Principle 1) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

  On withholding knowledge (KM Principle 3) by Dave Snowden Founder & Chief Scientific Officer - Cognitive Edge

Report
  

Story
  Don't re-invent the wheel by Dave Snowden
A story on not reinventing the wheel



Quotations from Dave Snowden:

 True Eureka innovation is not going to happen by an internal training programme but from engagement in the real world.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge



 I have a passion for KM as one of the first disciplines that used properly puts people first and is itself a learning environment which should encourage diversity. That passion means that I will fight attempts to standardise or "certify" the discipline.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge



 We always know more than we can say, and we will always say more than we can write down.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 



 We only know what we know when we need to know it.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 



 Knowledge Management should be focused on real, tangible intractable problems not aspirational goals. It should deal pragmatically with the evolutionary possibilities of the present rather then seeking idealistic solutions.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Dave Snowden's weblog 



 Everything is fragmented.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 



 In the idealistic approach, the leaders of an organization set out an ideal future state that they wish to achieve, identify the gap between the ideal and their perception of the present, and seek to close it.

This is common not only to process-based theory but also to practice that follows the general heading of the "learning organization".

Naturalistic approaches, by contrast, seek to understand a sufficiency of the present in order to act to stimulate evolution of the system.

Once such stimulation is made, monitoring of emergent patterns becomes a critical activity so that desired patterns can be supported and undesired patterns disrupted.

The organization thus evolves to a future that was unknowable in advance, but is more contextually appropriate when discovered.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge



 The way we know is not the way we report what we know.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 



 Tolerated failure imprints learning better than success.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 



 Knowledge can only be volunteered; it can never be conscripted.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 



 In the context of real need few people withhold knowledge.

Dave Snowden, Founder & Chief Scientific Officer - Cognitive Edge
Rendering Knowledge 






The Gurteen Knowledge Search Engine is a customised Google search engine that searches over 800 KM related websites and weblogs.

David Gurteen



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Thursday 2 September 2010
04:42 PM GDT