Gurteen Knowledge-Letter: Issue 114 - December 2009


The Gurteen Knowledge Letter is a monthly newsletter that is distributed to members of the Gurteen Knowledge Community. You may receive the Knowledge Letter by joining the community. Membership is totally free. You may read back-copies here.

Gurteen Knowledge-Letter: Issue 114 - December 2009


  1 Introduction to the December 2009 Knowledge Letter
  2 Three of my favorite talks from TEDIndia
  3 AARs Singaporean style!
  4 On Incentivizing Knowledge Management
  5 The Tyranny of the Explicit
  6 If you are not reflecting, you are not learning!
  7 Identity 2.0: Who are you?
  8 KM Event Highlights
  9 Subscribing and Unsubscribing
10 The Gurteen Knowledge Letter

Introduction to the December 2009 Knowledge Letter    (top | next | prev)

It's a short newsletter this month as I am sure like me you are busy with your Christmas preparations. So let me simply wish you a "Merry Christmas and a very happy New Year".

Three of my favorite talks from TEDIndia    (top | next | prev)

I hope you are aware of TED - to my mind one of the best sites on the web - maybe even the best. The speakers and their talks are outstanding. But I do hope you have been following the first TED event in India - TEDIndia.

So many good talks but just three I would like to share - the first two especially - as they demonstrate how individuals with a burning passion and a cause can make a real difference in this world.

AARs Singaporean style!    (top | next | prev)

One of my good friends in Singapore is Lt Col Karuna Ramanathan who is Deputy Head of the Center for Leadership Development in the Singapore Armed Forces (SAF).

I met up with him during my recent trip and we had lunch together. I knew he had been doing a lot of work with AARs but did not realise that the SAF had slightly modified the After Action Review (AAR) process.

He spoke about this at KM World and Robert Swanwick blogged about it in an article entitled 2-5-1 Storytelling. Take a look! The key difference is the bit about relationships and the final item "what was the most important takeaway from the event?" I rather like the changes and think I will adopt them myself when ever I facilitate an AAR in the future.

On Incentivizing Knowledge Management    (top | next | prev)

Those of you who know me, know that I have strong views on incentivizing or rewarding KM activities. And I have expressed some of thoughts and those of others recently - see my post on Are traditional rewards as effective as we think? and Do managers need to measure and reward trust?.

When I was at KM India 2009 in Chenna, Alakh Asthana of eClerx conducted a series of short interviews with me on a number of KM topics. Here is the first in the series on what I had to say about incentivizing KM.

The Tyranny of the Explicit    (top | next | prev)

My mind really resonated with this short blog post entitled The Tyranny of the Explicit by Johnnie Moore.

I agree with him when he says that we are increasingly trying to document and control the world - to professionalise it, to require academic qualifications and certification. I find it a worrying trend. And I love Johnnie's labelling of it in all its forms as the tyranny of the explicit!

In the context of KM, Dave Snowden has this to say about KM certification and John Maloney somethimng similar. I totally agree!

Euan Semple also recently commented in a similar vain on the professionalism of work.

If you are not reflecting, you are not learning!    (top | next | prev)

You may find this interview with Jay Cross on Web 2.0 and Change Present Challenges to Many Learning Executives of interest. A lot of good thinking from Jay on learning but the piece that particularly drew my attention was what he has to say about reflection.

We asked CLOs if their organizations encouraged reflection, because we know that if there is no reflection, there is no learning. Less than a third of them said that their organizations encouraged reflection. And that’s just encouraging reflection. You know that in most organizations it isn’t happening at all. That is suicide. If you don’t set aside time for reflection it will always be set aside for today’s immediate task.
Credit: Jay Cross

To my mind, this is yet another benefit of open conversation and knowledge cafes in that they encourage reflection. If you are not reflecting, you are not learning!

Identity 2.0: Who are you?    (top | next | prev)

So what is identity? What is digital identity and what is identity 2.0?

Until recently I had not given this a lot of thought but than I got talking to Serge Ravet about running a knowledge cafe at the MISC 2010 conference to be held in London in late January and he introduced me to the topic.

So I googled around a bit and found this amazing keynote presentation at OSCON 2005 from Dick Hardt on Identity 2.0. Recorded a few years ago now but still relevant today. Well worth a watch - if only for his presentation style!

KM Event Highlights    (top | next | prev)

This section highlights some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events.

2nd Iranian Knowledge Management Conference
30 - 31 Jan 2010, Tehran, Iran

KM Forum 10th Annual Conference
24 - 25 Feb 2010, Henley on Thames, United Kingdom
I will be at Henley for this event - how could I miss the 10th anniversary!

3rd Annual Global Learning Summit
03 - 05 Mar 2010, Singapore City, Singapore

5th Knowledge Management International Conference
25 - 27 May 2010, Terengganu, Malaysia

KC UK 2010
15 - 16 Jun 2010, London, United Kingdom

World Library and Information Congress
10 - 15 Aug 2010, Gothenburg, Sweden

Subscribing and Unsubscribing    (top | next | prev)

You may subscribe to this newsletter on my website. Or if you no longer wish to receive this newsletter or if you wish to modify your e-mail address or make other changes to your membership profile then please go to this page on my website.

The Gurteen Knowledge Letter    (top | next | prev)

The Gurteen Knowledge-Letter is a free monthly e-mail based KM newsletter for Knowledge Workers. Its purpose is to help you better manage your knowledge and to stimulate thought and interest in such subjects as Knowledge Management, Learning, Creativity and the effective use of Internet technology. Archive copies are held on-line where you can register to receive the newsletter.

It is sponsored by the Knowledge Management Forum of the Henley Business School, Oxfordshire, England.

You may copy, reprint or forward all or part of this newsletter to friends, colleagues or customers, so long as any use is not for resale or profit and I am attributed. And if you have any queries please contact me.

Gurteen Knowledge
Fleet, United Kingdom

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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