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Do managers need to measure and reward trust?

Posted to Gurteen Knowledge-Log by David Gurteen on 26 September 2009

 


Title

Do managers need to measure and reward trust?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 111
Posted DateSaturday 26 September 2009 22:19 GDT
Posted ByDavid Gurteen
Linkshttp://weknowmore.org/blog/?p=1103 
CategoriesMeasures, Targets and Rewards; Trust

Its not very often I "sound off" but the other day I tweeted a section of an article and tagged it as #RUBBISH and having been gently reprimanded, I agreed, backed off and tagged it #DISAGEE LOL.

The post is titled Ten ways how leadership can influence and promote interpersonal trust in knowledge management behaviour and processes. And it was item 7. I mainly had a problem with where it says that "managers need to measure and reward trust".

To me, this not only seems impossible and a huge waste of time but it will almost certainly be "gamed" by many individuals. Value and respect trust - yes - but that's it.

In response, Johan Lammers expanded on the post in a comment which helped explain a little more but I am still not convinced. I think we need to stop trying to do things to people and work with them :-)

What do you think?




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