Gurteen Knowledge Letter: Issue 200 - February 2017


The Gurteen Knowledge Letter is a monthly newsletter that is distributed to members of the Gurteen Knowledge Community. You may receive the Knowledge Letter by joining the community. Membership is totally free. You may read back-copies here.

Gurteen Knowledge Letter: Issue 200 - February 2017


  1. Introduction to the February 2017 Knowledge Letter
  2. Zoom as a platform for virtual Knowledge Cafés
  3. I am asking you for permission to continue
  4. Non-violent communication: Ed you have a big mouth!
  5. Exploring the relationship between space, collaboration and knowledge transfer
  6. Gurteen Knowledge Tweets: February 2017
  7. Upcoming Knowledge Events
  8. Subscribing and Unsubscribing
  9. The Gurteen Knowledge Letter

Introduction to the February 2017 Knowledge Letter

I can't quite believe it - the 200th edition of my monthly Knowledge Letter.

I published the first issue on the 30th May 2000 - that is almost 17 years ago.

The first issue went out to about 300 people but has now grown to over 23,000. Drop me a line, if you were one of these first recipients and let me know why you have stayed faithful for so long!

You can find all the back issues here.

Zoom as a platform for virtual Knowledge Cafés

I mentioned last month that I was experimenting with a potential virtual Knowledge Café platform - Zoom Meetings.

Well I am delighted to say that the two experiments I ran clearly demonstrated that Zoom was more than up to the task.

Now of course virtual meetings or Cafés can never really match their face-to-face counterparts but Zoom works amazingly well.

I have written up why it is viable and how it works - take a look.

I plan to run a number of Virtual Cafés and Café style webinars starting in March 2017. If you would like to be kept informed about them then please sign-up to my Virtual Café mailing list.

I think Zoom will most likely replace Skype, Google Hangouts and many of the corporate webinar platforms such as Webex and Adobe Connect over the coming few years.

It is my video communication platform of choice.

I am asking you for permission to continue

What with Brexit and Trump I have been dismayed this last year by the lack of respect that people, especially politicians show for each other.

Regardless of your politic leanings or views on oil pipelines, I hope you admire the way that Justin Trudeau handles this situation when demonstrators interrupted him recently in a town hall meeting in Winnipeg.

How are we ever going to sort out the problems we face in the world if we can't talk respectfully with each other?

Non-violent communication: Ed you have a big mouth!

My daughter Sally posted a short item on her blog recently about the verb "to be" and violent communication.

Can we (or should we) ever say that 'something is', if it is not a permanent state of being? In Spanish, for the verb 'to be' we say 'ser' and 'estar'; essence and condition; identity and being; one is often more permanent than the other.

The verb 'to be' in the English language, however, has just one core manifestation.

Does this have the capacity to be most violent in communication?

Sally's use of the term "violent communication" reminded me of the work of Marshall Rosenberg and I Googled to find a YouTube video of him explaining what he meant by the term.

I quickly found this little story - Ed you have a big mouth! which sums it up quite humorously.

It is interesting that it is so difficult to explain why someone annoys you without being critical or judgmental :-)

The way we habitually communicate is violent in nature as Marshall explains more fully here (Sadly he died in 2015.)

Exploring the relationship between space, collaboration and knowledge transfer

A few years ago Paul Corney asked a number of Knowledge & Information Management (KIM) professionals about the environment in which they worked.

He believes that creating the right environment is one of the core requirements to nurturing a culture where people are willing to share. The results of that questionnaire were shared at a workshop, at the annual KM UK conference and as an open report.

With the growth of the digital workplace and more transient ways of working now is a great time to revisit the topic and Paul is asking for a few minutes of your time to answer just 10 questions which can be found here in this survey.

The survey will close 5pm GMT on Friday 3rd March 2017.

Gurteen Knowledge Tweets: February 2017

Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts.

If you like the Tweets then subscribe to my Tweet stream.

Upcoming Knowledge Events

Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events.

National Knowledge Management Summit
27 - 28 Feb 2017, Hyderabad, India

IntraTeam Event Copenhagen 2017
28 Feb - 02 Mar 2017, Copenhagen, Denmark

Henley Forum Annual Conference 2017
01 - 02 Mar 2017, Henley on Thames, United Kingdom

The Wheels of Knowledge Management
07 - 09 Mar 2017, Melbourne and Canberra, Australia

The AIIM Conference 2017
14 - 16 Mar 2017, Orlando, FL, United States

ISPIM Innovation Forum
19 - 22 Mar 2017, Toronto, Canada

Working smarter in a knowledge world: why space matters for collaboration, innovation and knowledge transfer
Tue 21 Mar 2017, Kuala Lumpur, Malaysia

9th European Conference on Intellectual Capital
06 - 07 Apr 2017, Lisbon, Portugal

5th International Conference on Innovation and Entrepreneurship 2017
26 - 27 Apr 2017, Kuala Lumpur, Malaysia

APQC's 2017 Knowledge Management Conference
27 - 28 Apr 2017, Houston, United States

12th International Conference on e-Learning
01 - 02 Jun 2017, Orlando, United States

KM UK 2017
14 - 15 Jun 2017, London, United Kingdom

ISPIM Innovation Conference
18 - 21 Jun 2017, Vienna, Austria

KM Conference 2017
21 - 24 Jun 2017, Novo Mesto, Slovenia

4th European Conference on Social Media
03 - 04 Jul 2017, Vilnius, Lithuania

Theory and Applications in the Knowledge Economy
12 Jul 2017 - 14 Jul 2016, Zagreb, Croatia

KM Australia 2017
01 - 03 Aug 2017, Sydney, Australia

18th European Conference on Knowledge Management
07 - 08 Sep 2017, Barcelona, Spain

12th European Conference On Innovation and Entrepreneurship 2017
21 - 22 Sep 2017, Paris, France

KMO 2017: the Twelfth International Conference on Knowledge Management in Organizations
21 Sep 2017 - 24 Dec 2016, Beijing, China

Subscribing and Unsubscribing

You may subscribe to this newsletter on my website. Or if you no longer wish to receive this newsletter or if you wish to modify your e-mail address or make other changes to your membership profile then please go to this page on my website.

The Gurteen Knowledge Letter

The Gurteen Knowledge-Letter is a free monthly e-mail based KM newsletter for knowledge workers. Its purpose is to help you better manage your knowledge and to stimulate thought and interest in such subjects as Knowledge Management, Learning, Creativity and the effective use of Internet technology. Archive copies are held on-line where you can register to receive the newsletter.

It is sponsored by the Henley Forum of the Henley Business School, Oxfordshire, England.

You may copy, reprint or forward all or part of this newsletter to friends, colleagues or customers, so long as any use is not for resale or profit and I am attributed. And if you have any queries please contact me.

Gurteen Knowledge
Fleet, United Kingdom

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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