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Quotation

Our prevailing system of management has destroyed our people by W. Edwards Deming

 



AuthorW. Edwards Deming (1900 - 1993) Quality Guru
Search Amazon.comW. Edwards Deming 
Search Amazon.co.ukW. Edwards Deming 
SourceW. Edwards Deming’s commentary on Peter Senge’s book,The Fifth Discipline (1990) 
Books by AuthorOut of the Crisis
CategoriesMeasures, Targets and Rewards
OtherQuotations

Our prevailing system of management has destroyed our people.

People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning.

The forces of destruction begin with toddlers -- a prize for the best Halloween costume, grades in school, gold stars -- and on up through the university.

On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom.

Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.

W. Edwards Deming (1900 - 1993) Quality Guru

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Quotations from W. Edwards Deming:

 Eliminate numerical quotas, including Management by Objectives.

W. Edwards Deming, (1900 - 1993) Quality Guru
Out of the Crisis



 Practically all of our major corporations were started by technical men - inventors, mechanics, engineers, and chemists, who had a sincere interest in quality of products. Now these companies are largely run by men interested in profit, not product. Their pride is in the P&L statement or stock report.

W. Edwards Deming, (1900 - 1993) Quality Guru
Out of the Crisis



 Learning is not compulsory ... neither is survival.

W. Edwards Deming, (1900 - 1993) Quality Guru



 Two basic rules of life are: 1) Change is inevitable. 2) Everybody resists change.

W. Edwards Deming, (1900 - 1993) Quality Guru



 Our prevailing system of management has destroyed our people.

People are born with intrinsic motivation, self-respect, dignity, curiosity to learn, joy in learning.

The forces of destruction begin with toddlers -- a prize for the best Halloween costume, grades in school, gold stars -- and on up through the university.

On the job people, teams, and divisions are ranked, reward for the top, punishment for the bottom.

Management by Objectives, quotas, incentive pay, business plans, put together separately, division by division, cause further loss, unknown and unknowable.

W. Edwards Deming, (1900 - 1993) Quality Guru
W. Edwards Deming’s commentary on Peter Senge’s book,The Fifth Discipline (1990) 



If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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Tuesday 19 March 2024
09:32 AM GMT