This book is excellent! I particularly like the chapter on "Communal Learning and Beyond" where Verna talks about conscious conversation and that Juanita Brown and David Isaacs insist that conversation is a core business process.
Video: The Cynics KM
Lotus promotional video remixed with voiceover on the cynic's view of knowledge management.
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Verna Allee Consultant & writer: value networks, knowledge management, intangibles, communities of practice, & new business models
If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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