This book is excellent! I particularly like the chapter on "Communal Learning and Beyond" where Verna talks about conscious conversation and that Juanita Brown and David Isaacs insist that conversation is a core business process.
Video Playlist: Alfie Kohn
This is a playlist of video clips of Alfie Kohn
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Verna Allee Consultant & writer: value networks, knowledge management, intangibles, communities of practice, & new business models
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