|
|
Quotation
|
Knowledge Management is a bullshit issue by Michael Schrage |
Tweet  
|
|
I think "knowledge management" is a bullshit issue. Let me tell you why. I can give you perfect information, I can give you perfect knowledge and it won't change your behavior one iota. People choose not to change their behavior because the culture and the imperatives of the organization make it too difficult to act upon the knowledge. Knowledge is not the power. Power is power. The ability to act on knowledge is power. Most people in most organizations do not have the ability to act on the knowledge they possess. End of story. 
David Gurteen's comments: I can't find the original source of this quote but it was said by Michael Schrage in a magazine interview about 2002. It's an amusing statement and makes some very good points but what I think Michael failed to understand back then (he may have changed his view since) is that these issues are exactly what KM seeks to address. KM is more than just getting perfect information and knowledge to people it is about ensuring they have the ability to act on it.
Quotations from Michael Schrage:  I think "knowledge management" is a bullshit issue. Let me tell you why. I can give you perfect information, I can give you perfect knowledge and it won't change your behavior one iota. People choose not to change their behavior because the culture and the imperatives of the organization make it too difficult to act upon the knowledge. Knowledge is not the power. Power is power. The ability to act on knowledge is power. Most people in most organizations do not have the ability to act on the knowledge they possess. End of story. Michael Schrage The ability to act on knowledge is power. Most people in most organizations do not have the ability to act on the knowledge they possess.Michael Schrage You can't be a serious innovator unless and until you are ready, willing, and able to seriously play. 'Serious Play' is not an oxymoron; it is the essence of innovation.
|
|
06:47 AM GMT |
/VIEW-IMAGE/$File/view-image.png "Media information"){kind=small}
