Anthony de Mello courtesy of his brother Bill de Mello
"But the real problem with the information being provided to us in our businesses is that, for all the facts and ideas, we still have no idea what we're talking about. We don't understand what's going on in our business, our market, and our world.
In fact, it'd be right to say that we already *know* way too much. KM isn't about helping us to know more. It's about helping us to understand. Knowledge without understanding is like, well, information."
David Weinberger, The Cluetrain Manifesto
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Understanding
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Understanding Computers and Cognition by Terry Winograd 
, Fernando Flores 
Understanding [22 items]
If we shrank the earth's population to 100 people
On a deeper understanding by Dave Snowden
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