Gurteen Knowledge Letter: Issue 216 - June 2018


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Gurteen Knowledge Letter: Issue 216 - June 2018


  1. Introduction to the June 2018 Knowledge Letter
  2. Future Proofing the Organisation - Nadim Habib at Social Now 2018
  3. My blook and Knowledge Café principles
  4. Please help support my work
  5. All the talks and interviews from KA Connect 2018 are available online.
  6. How to quickly and easily capture ideas
  7. Gurteen Knowledge Tweets: June 2018
  8. Upcoming Knowledge Events
  9. Unsubscribe
  10. The Gurteen Knowledge Letter

Introduction to the June 2018 Knowledge Letter

I gave a talk on “Conversational leadership and the Power of Conversation” and ran a Knowledge Café masterclass at the European Commission's Knowledge Week In Brussels a few weeks ago.

I was a tad nervous about my talk as it was a brand new one based on the opening chapter of the blook I am writing on Conversational Leadership and it was not as polished as I would have liked it to be.

I had 60 minutes but I only took 30 minutes to present and turned 30 minutes over to conversation and Q&A - a format that I call a conversational talk and one that so few other speakers have adopted.

Despite my reservations, the talk went well - people really engaged with the topic. I was delighted. Likewise, the masterclass went well too (but those always do anyway).

There is a short video interview that was shot after my talk on YouTube.

Future Proofing the Organisation - Nadim Habib at Social Now 2018

I spoke at Social Now 2018 in Lisbon back in May and the keynote speaker at the event was Nadim Habib who talked about Future Proofing the Organisation. An excellent talk - well worth watching.

My blook and Knowledge Café principles

I have done a huge amount of work on my blook on Conversational Leadership this last 6 - 8 weeks.

I have vastly improved the internal navigation (scroll down to the end of any page and you will see) - though still not totally happy with it. And am getting pretty good at hacking code in Wordpress (once a programmer, always a programmer!). Anything I wish to do, I google and if I can't find a plugin I can find the code and with a few tweaks it is working.

One of the main chapters I have been working on is the Knowledge Café Principles. I have long had these documented but never to my satisfaction. They are much better now. I think I am happy with the seven principles I have defined and hope to clean up their descriptions and finalise them over the next few weeks. But take a look at them below in the meantime.

The strength of the Café rests on these few critical principles that to a large degree differentiate the Knowledge Café process from other conversational methods.

Please help support my work

I have been writing and publishing this Knowledge Letter every month for over 17 years and most of you have been receiving it for 5 years or more.

If you enjoy it and find it valuable, please consider giving me a little support by donating $1 (or more) a month to Become a Patron.

I am not going to get rich on this but it will help cover some of my expenses.

So far, with little promotion, I have 30 patrons who contribute $59 each month in total. A big thanks to you all.

All the talks and interviews from KA Connect 2018 are available online.

All of the talks and interviews from KA Connect 2018 are available online.

How to quickly and easily capture ideas

I was asked recently how I capture ideas during a conversation without unduly interrupting the flow of the conversation.

At conferences, workshops and knowledge cafes I keep a small 4 x 2 card and pen in my shirt pocket. During a conversation to avoid taking lengthy notes and disrupting the flow of the conversation I write just a word or two on the card to remind me of an idea or insight I have had.

Immediately after the conversation if possible, I expand these one word notes by dictating the full idea into my iPhone.

I use an app called Captio to quickly and easily capture my dictation and translate it into text. Captio then automatically emails this note into another app - Evernote where I can categorise and tag it and where is easily searchable. Evernote is cross-platform so I can also access it from my laptop and iPad.

These notes then later get incorporated into blog posts or my blook or just pop up serendipitously every so often to remind of something I feel important.

The Captio/Evernote combination is also an ideal way for capturing ideas almost any time day or night. I pick up my phone, I open Captio with one click, click on record, dictate the idea, click send and I am done. Why not straight into Evernote? Captio is just that little bit faster.

Gurteen Knowledge Tweets: June 2018

Here are some of my more popular recent tweets. Take a look, if you are not a Tweeter, you will get a good idea of how I use it by browsing the list of micro-posts.

  • Most conversations are simply monologues delivered in the presence of witnesses. Margaret Millar http://bit.ly/2MoawO1

  • Knowledge is not power. The will and the ability to act on knowledge and to influence people and events is power. #KM #KMers #ConversationalLeadership https://buff.ly/2t68Y3Y

  • Most misunderstandings in the world could be avoided if people would simply take the time to ask, ‘What else could this mean?'” ― Shannon L. Alder

  • "ability to truly listen (and not just hear) is the foundation of having a conversation, building trust, influencing others, resolving conflicts, driving your vision, building relationships, implementing change and learning." - http://qaspire.com/2016/07/18/leadership-and-the-art-of-effective-listening/ #sketchnote #listening

  • The ten principles of digital work http://bit.ly/2LbEXXp Esko Kilpi keynote at #Arctic15

  • A respectful workplace culture is better than a "nice" one says @jonahsachs Too much niceness can lead to conformity and inequality. We need to make it safe for people to think in unsafe (unconventional) ways https://work.qz.com/1260571/at-work-a-respectful-culture-is-better-than-a-nice-one/ … Thanks @Haypsych

  • Nick Milton @nickknoco asks "Will AI replace KM?" https://buff.ly/2J2ZmB2 #KM #KMers #AI

  • Learning to Live in a Hyper-Connected World https://buff.ly/2IXaaRm

  • How to be a great leader in a complex world https://buff.ly/2HdviNG #ComplexWorld #ConversationalLeadership #leadership

  • Mankind's greatest achievements have come about by talking, and its greatest failures by not talking. It doesn't have to be like this. – Stephen Hawking https://buff.ly/2kpxuZ9 #ConversationalLeadership

If you like the Tweets then subscribe to my Tweet stream.

Upcoming Knowledge Events

Here are some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events.

Advanced KM Course
10 - 11 Jul 2018, Henley on Thames, United Kingdom

TAKE 2018 - Multidisciplinary Conference on Theory and Applications in the Knowledge Economy
12 - 13 Jul 2018, Poznan, Poland

9th Knowledge Management International Conference
25 - 27 Jul 2018, Sarawak, Malaysia

Thirteenth International Conference on Knowledge Management in Organisations
06 - 10 Aug 2018, Žilina, Slovakia

Knowledge Management South Africa: 2018 Convention:
22 - 24 Aug 2018, Gauteng, South Africa

19th European Conference on Knowledge Management
06 - 07 Sep 2018, Padua, Italy

13th European Conference on Innovation and Entrepreneurship
20 - 21 Sep 2018, Aveiro, Portugal

The 9th International Conference on Innovation and Knowledge Management in Asia Pacific (IKMAP2018)
31 Oct - 02 Nov 2018, Hangzhou, China

KM World 2018
06 - 08 Nov 2018, Washington DC, United States


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The Gurteen Knowledge Letter

The Gurteen Knowledge-Letter is a free monthly e-mail based KM newsletter for knowledge workers. Its purpose is to help you better manage your knowledge and to stimulate thought and interest in such subjects as Knowledge Management, Learning, Creativity and the effective use of Internet technology. Archive copies are held on-line where you can register to receive the newsletter.

It is sponsored by the Henley Forum of the Henley Business School, Oxfordshire, England.

You may copy, reprint or forward all or part of this newsletter to friends, colleagues or customers, so long as any use is not for resale or profit and I am attributed. And if you have any queries please contact me.

Gurteen Knowledge
Fleet, United Kingdom

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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