"Coaching by definition encourages learning, invites creativity and delivers higher performance. It respects the individual, builds confidence and generates a culture where responsibility sits with the performer, not the manager. In this way, people become accustomed to takings decisions and acting quickly and with flexibility."
Miles Downey "Effective Coaching" 1999
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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