ˇ a framework for combining and applying Knowledge Management approaches and techniques to improve the organization’s ability to deliver on strategic goals, and learn lessons from its own activities and from the wider business environment
ˇ help for managers to articulate the need for Knowledge Management, build a robust business case and win funding approval
ˇ assistance in designing knowledge management delivery programmes - looking in depth at role of and potential for Technologies, Processes, Information, People, and Leadership
ˇ detailed analysis of Knowledge Management tools and techniques, with case studies showing how these have been used in different organizations
ˇ advice and guidance on implementing successful Knowledge Management projects based on lengthy project experience, including tips
and techniques for managing risks and benefits, ensuring the gains delivered don't wither away
ˇ approaches to building links into BPR, Quality and Learning Organization initiatives, along with efforts to improve and manage innovation
ˇ identifying important trends around knowledge and information to watch for in the coming decade
Video: Positive Deviance
A collection of videos on Positive Deviance.
Positive Deviance (PD) is an approach to behavioral and social change based on the observation that in every community there are individuals or groups of people (so called Positive Deviants) whose behaviours and strategies enable them to find better solutions to problems than their peers even though they have access to the same resources and face similar challenges.
In the international development and health sectors, PD has been used to address issues as diverse as childhood malnutrition, neo-natal mortality, girl trafficking, school drop-out, female genital mutilation (FGM), MRSA infections in hospitals and HIV/AIDS.
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