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Systemantics by John Gall

The Underground Text of Systems Lore - How Systems Really Work and How they Fail (1986)



John Gall 



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ISBN 0961825103 


Systems Thinking; Humour

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Systemantics by John Gall This is a handbook of systems-behaviour. It explains how systems work and how they fail. The author has fun with a serious subject and provides insights in the form of humorous succinct rules of thumb.

David Gurteen's comments: This is a very witty book. It is nevertheless extremely serious. In a humerous way it describes how systems really work and how more often or not they fail. It is permeated with rules of thumb and real-life examples of how systems "screw up". It is thought provoking and at times chilling as the full impact of our lack of understanding of how things really work and the devastating consequences hits home.

Video: Knowledge Cafe at KM Egypt 2010

This video was taken at KM Egypt in September 2010 where I was invited to run a Knowledge Cafe.

It is probably one of the best videos that not only describes my Knowledge Cafes but where you also get to see it in action and hear some of the insights from the people taking part.

Note: the room and the tables are not the ideal setting for a Knowledge Cafe nor is the reporting back process but often the Cafe needs to be adapted to fit the room and the number of participants.

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  Systemantics (1986) by John Gall 
The Underground Text of Systems Lore - How Systems Really Work and How they Fail

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