Upside Down Management can help you turn this ideal into a reality. Taking a radical approach, this book challenges the traditional concept of "managers". By redefining them as coaches and emphasising the importance of developing staff, and particularly using Knowledge Management, your business will increase productivity, profitability and potentially. The authors have designed a revolutionary blueprint to start and sustain this innovative strategy. This comprises three key areas - the first, the importance of the individual's commitment to improvement; second, allowing everyone every opportunity to learn and develop at the fastest possible rate; third, the role of managers as developers, coaches and facilitators of the organisation's objectives.
– David Gurteen é consultor na área de gestão do conhecimento. Ele fundou o Gurteen Knowledge Community (Comunidade de Conhecimento) um ambiente de aprendizagem e troca de conhecimento e experiências composto por mais de 14.000 pessoas espalhadas em 153 países diferentes. Nesse vídeo, Gurteen fala o que pensa sobre inovação.
What is Innovation? Filmed at KM Brasil 2008.
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