Upside Down Management can help you turn this ideal into a reality. Taking a radical approach, this book challenges the traditional concept of "managers". By redefining them as coaches and emphasising the importance of developing staff, and particularly using Knowledge Management, your business will increase productivity, profitability and potentially. The authors have designed a revolutionary blueprint to start and sustain this innovative strategy. This comprises three key areas - the first, the importance of the individual's commitment to improvement; second, allowing everyone every opportunity to learn and develop at the fastest possible rate; third, the role of managers as developers, coaches and facilitators of the organisation's objectives.
Nancy is a Knowledge Manager, Global Science and Technology, Cadbury Schweppes.
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