With some Knowledge and Information Management Professionals now earning in excess of US$100k p.a., the role is increasingly seen as being an essential multi-faceted function.
Yet, as the spectre of artificial intelligence and machine learning looms large and with the imminent release of a set of KM Standards by the International Standards Organisation (ISO) today's Knowledge Manager is facing a complex future. Effective Knowledge Managers will need a mix of soft and technical skills as well as a good working knowledge of their business. This Masterclass will demonstrate frameworks, tools and techniques to equip today's Knowledge Manager for tomorrow.
The Masterclass leader Paul J Corney will focus on the critical 8 ‘ates (skills) contained in his co-authored book “Navigating the Minefield: A Practical KM Companion” published in 2017 by the American Society for Quality (ASQ) and featured in an address given to the annual conference of the Chartered Institute of Library & Information Professionals UK (CILIP) in 2016. He will also refer to experiences from assignments over 20+ years in KM as well as his participation on the BSI KM Standards Committee and as an advisor to global businesses.
Learning Outcomes
The Masterclass will provide delegates with:
An understanding of the drivers that influence the Knowledge Manager role.
An understanding of the competencies that make an effective Knowledge Manager.
An understanding of the reasons why many Knowledge Management programs fail.
An approach for meeting the future skill sets of a Knowledge Manager.
Video: Knowledge Cafe at KM Egypt 2010
This video was taken at KM Egypt in September 2010 where I was invited to run a Knowledge Cafe.
It is probably one of the best videos that not only describes my Knowledge Cafes but where you also get to see it in action and hear some of the insights from the people taking part.
Note: the room and the tables are not the ideal setting for a Knowledge Cafe nor is the reporting back process but often the Cafe needs to be adapted to fit the room and the number of participants.
Media Information:
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If you are interested in Knowledge Management, the
Knowledge Café
or the role of conversation in organizational life then you my be interested in this online book I am writing on
Conversational Leadership
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