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Thinking for a Living by Thomas H. DavenportHow to get better performances and work from knowledge workers (Sep 2005) |
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Knowledge workers create the innovations and strategies that keep their firms competitive and the economy healthy. Yet companies continue to manage this new breed of employee with techniques designed for the Industrial Age. As this critical sector of the workforce continues to increase in size and importance, that’s a mistake that could cost companies their future.
Thomas Davenport argues that knowledge workers are vastly different from other types of workers in their motivations, attitudes, and need for autonomy—and so they require different management techniques to improve their performance and productivity. Based on extensive research involving over one hundred companies and more than six hundred knowledge workers, Thinking for a Living provides rich insights into how knowledge workers think, how they accomplish tasks, and what motivates them to excel. Davenport identifies four major categories of knowledge workers and presents a unique framework for matching specific types of workers with the management strategies that yield the greatest performance. Written by the field’s premier thought leader, Thinking for a Living reveals how to maximize the brain power that fuels organizational success.
Book Mastering the Information and Knowledge Environment Reengineering Work through Information Technology How to get better performances and work from knowledge workers How Organizations Manage What They Know Link Interview with Tom Davenport on Knowledge Work & Knowledge Workers Person Weblog Entry Gurteen News Log, David Gurteen, 3 December 2002
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02:44 AM GDT |