The business environment has changed. Sharper competition requires organizations to exhibit greater effectiveness in their operations and services and faster creation of new products and services - all hallmarks of the knowledge economy. Up until now, most of the knowledge management literature has focused on technology, systems, or culture. This book moves to the next stage, to focus on the people - the knowledge workers themselves.
Noted expert Karl Wiig synthesizes recent research findings in cognitive science and related fields to describe how people actually work. He focuses on how people learn, remember, make decisions, solve problems and act - in general, how knowledge relates to work behavior. By understanding how people work, managers can improve effectiveness to gain competitive advantage.
Features & Benefits
First book to connect cognitive science with knowledge management
Karl Wiig has worldwide name recognition as thought leader
Clearly written for professionals with charts and checklists
What is Knowledge Management? - Judy Payne
Mini-clip interview for Gurteen Knowledge with Judy Payne . What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
Judy runs Hemdean Consulting and is a Director of the Henley KM Forum.
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