Key Issues in the New Knowledge Management by Joseph M. Firestone, Mark W. McElroy

(Jul 2003)



Joseph M. Firestone ; Mark W. McElroy 





First Published

July 2003

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ISBN 0750676558 

By same Author(s)

Enterprise Information Portals and Knowledge Management


Knowledge Management

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Key Issues in the New Knowledge Management 





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Amazon.com  Amazon.co.uk 
Butterworth-Heinemann (US)  Butterworth-Heinemann (UK) 

Key Issues in the New Knowledge Management by Joseph M. Firestone, Mark W. McElroy In 'Key Issues in the New Knowledge Management,' Firestone and McElroy, the architects of the New Knowledge Management provide an in-depth analysis of the most important issues in the field of Knowledge Management.

Features & Benefits
  • The first book to address head-on the central issues in Knowledge Management
  • Moves the discussion of knowledge management into the hot area of innovation
  • Charts the next generation of knowledge management thinking by the President of KMCI: the leading KM organization

The issues the book addresses are central in the field:
  • The Knowledge Wars, or the issue of "how you define knowledge determines how you manage it"
  • The nature of knowledge processing
  • Information management or knowledge management?
  • Three views on the evolution of knowledge management
  • The role of knowledge claim evaluation in knowledge processing, or the difference between opinion, judgements, information, data, and real knowledge in knowledge management systems
  • Is culture a barrier in knowledge management?
  • The Open Enterprise and accelerated sustainable innovation
  • Portals
  • How should one evaluate KM software?
  • Intellectual Capital
  • Measuring the impact of KM initiatives on the organization and the bottom line
  • KM and terrorism

What is Knowledge Management? - Roy Williams

Mini-clip interview for Gurteen Knowledge with Dr. Roy Williams. What is Knowledge Management? Shot at ECKM 2006 in Budapest in September 2006.

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  Enterprise Information Portals and Knowledge Management (Oct 2002) by Joseph M. Firestone 

  Key Issues in the New Knowledge Management (Jul 2003) by Joseph M. Firestone , Mark W. McElroy 

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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