Dear fellow Gurteen Knowledge Community members,
I've a request to make of you. I've taken on an assignment to
write a 7,000 word paper for an MBA for the College of Estate Management on
knowledge work and knowledge workers. It seems sensible not to plough a lonely
furrow here but to reach out and find out what others know, what methods they
are using, where they are looking for inspiration, the experiences they have
or have witnessed on this subject, the questions they are asking themselves.
So that’s what I'm doing. By way of a quid pro quo, as they say in the Shield,
I’ll be letting David have a copy of the final work to distribute to anyone
who expresses an interest. And who knows, maybe we can start something, play
with a wiki, or whatever.
Here are the subheadings under which the College have asked me
to write:
-
What is your experience of the increasing awareness of the
rise of the knowledge worker?
-
What are definitions and characteristics of knowledge workers
and knowledge intensive firms?
-
How are knowledge and knowledge processes applied in
knowledge intensive firms (including new generation collaborative
software)?
-
What ways are there to knowledge workers to participate in
knowledge processes, including new forms of motivation theory and
practice?
-
What retention strategies can be used successfully with
knowledge workers?
-
How can knowledge management assist with
improved project delivery, including Post Project Evaluation, and
continuous improvement
-
How can knowledge management facilitate the sharing of
knowledge across a variety for project interfaces, (e.g. stakeholders,
participants, disciplines, organizations, project stages)?
With many thanks, and a certain fascination to see what will
come of it all.
Victoria Ward
victoria.ward@sparknow.net
This looks an exciting and worthwhile little project and I will be helping Victoria myself. If you would like to help also - please contact her directly.
