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Knowledge-Letter
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Gurteen Knowledge-Letter: Issue 21 - 4th March 2002 |
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The Gurteen Knowledge Letter is a monthly newsletter that is distributed to members of the Gurteen Knowledge Community. You may receive the Knowledge Letter by joining the community. Membership is totally free. You may read back-copies here. ***** THE GURTEEN KNOWLEDGE-LETTER (ISSUE 21, 4 MARCH 2002) ***** I often get asked if I think KM is a fad or if it is dying. But the more I get involved in the KM world - the more I am absolutely convinced that it is quietly thriving. Take a look at the KM events going on around the globe or browse my visitor book - there is a huge interest and enthusiasm for KM. And at conferences and forums like the Henley Management Forum where people get into deep discussion about KM - it is clear that they feel passionate about it and see it as essential for improving the way that they work and do business. The name may change and its nature my evolve but it is not going away. It is too important. In my opinion - "Reports of its Death are Premature!" *************************** CONTENTS *************************** 1 - Future Proofing 2 - See Theodore Zeldin on March 22nd in London 3 - The Pope on Knowledge Management 4 - KM: Evolution or Revolution? 5 - Corporate Longitude by Leif Edvinsson 6 - Finding a New Tune 7 - Enterprise Learning & Knowledge Exchange 8 - The Knowledge Management Impulse 9 - Msc In Knowledge Management 10 - Gurteen Knowledge-Calendar ************************ FUTURE PROOFING ************************ I have been given a copy of a new book - "Future Proofing" by David Birchall and George Tovstiga. Sheila Moorcroft will review it in next month's knowledge-letter. But in the meantime I thought I would say a few words about it. It looks a great little book and covers the key aspects of 'future proofing', from identifying alternative scenarios and tracking technology change to developing a blueprint for action and communicating it within an organization. It also includes a glossary of concepts and a resources guide and has examples and case studies from leading businesses such as ABB, Buckman Labs and Shell. Here is a short quote from the book on change that I particularly liked: "Change may be triggered by numerous external influences such as ever deceasing technology cycles, demographics and globalization but change ultimately begins in the mind. It starts with new ways of thinking about the future that are later translated into and shaped by new ways of behaving." Future Proofing: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0010E66A?open&r=3&p=0 ********** SEE THEODORE ZELDIN ON MARCH 22ND IN LONDON ********** "I am looking at the nature of work. I visit the workplace and meet young people who tell me that they are dissatisfied with the traditional world of work." Dr Zeldin defines work very broadly to mean what most people do, one way or another, for most of their waking hours. Many people tell him they feel they are wasting their lives in their work, enslaved to it in some cases. "Clearly one cannot just continue according to the patterns of the past. One has got to reinvent work. And I am interested in having a vision of what is possible." You still have an opportunity to see Theodore Zeldin on March 22nd at the Joy of Work seminar in London. Last remaining seats are £195 + VAT. For more information call Ashby McAllister Conferences on 020 7928 8183 The Joy of Work: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000B98B2?open&r=3&p=0 Theodore Zeldin: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0000EDEA?open&r=3&p=0 *************** THE POPE ON KNOWLEDGE MANAGEMENT *************** Pope John Paul might be the last person you would expect to talk about KM but take a look at something he said recently. "Human beings have a vital need for time and inner quiet to ponder and examine life and its mysteries - understanding and wisdom are the fruit of a contemplative eye upon the world, and do not come from a mere accumulation of facts, no matter how interesting." He also said this about the Internet: "The Internet offers extensive knowledge, but it does not teach values and when values are disregarded, our very humanity is demeaned." For a full report see Wired Magazine: http://www.wired.com/news/culture/0,1284,49910,00.html ***************** KM: EVOLUTION OR REVOLUTION? ***************** If you have seen David Snowden of IBM speak - you will know that he is an exciting speaker and one who regularly takes issue with conventional KM wisdom. Well you have a chance to see him at this year's Bizmedia KM 2002 conference in London on 16th - 17th April.The conference focuses on the topic 'The new Knowledge era - making knowledge work' and features a debate between David and Ron Young of Knowledge Associates. They will explore whether the next phase of knowledge management will come from a revolutionary re-birth of complex knowledge, or from a more gentle evolution to traditional 'simple wisdom'. Now this sounds fun :-) To find out more about the Knowledge Management exhibition and conference, click on the link below. If you add 'DG Offer' to your name when booking for the conference, you will receive a discount of GBP50.00. Knowledge Management 2002, 16th -17th April: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEB02?open&r=3&p=0 David Snowden: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00025886?open&r=3&p=0 Ron Young: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00048CBE?open&r=3&p=0 ************* CORPORATE LONGITUDE BY LEIF EDVINSSON ************* Leif Edvinsson - the 'grand-daddy' of Intellectual Capital has just published a new book in Sweden called "Corporate Longitude: Navigating the Knowledge Economy." The book will shortly be available in English but take a look at the book's website (see link below) where you can register to receive more information. Leif has a wonderful ability to provoke people into questioning conventional thinking. He believes that it is only through new perspectives that we can gain new insights. And it is only through new perspectives that we will be able to chart the uncertain waters of our futures. I'm looking forward to reading this book. Corporate Longitude: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0010326E?open&r=3&p=0 Leif Edvinsson: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D7E3A?open&r=3&p=0 ********************** FINDING A NEW TUNE ********************** by Sheila Moorcroft, Business Futures. In the wake of Enron and other accounting scandals, shareholders, customers and suppliers are becoming wary. Conventional ways of assessing companies are not delivering the trust and reliability they need. Organizations will need to develop new forms of content, connection and verification to present their case to stakeholders in a credible manner in future. Greater openness and inter-change, more diverse indicators of value and success, greater clarity of values and their implementation - these will be the focus. And it will be ‘out there’ for all to see and experience. Knowledge management, with its implied emphasis on systems and corporate control, will need to find a different voice, be ready to jam as well as orchestrate and let the audience participate. Sheila Moorcroft: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D95AE?open&r=3&p=0 *********** ENTERPRISE LEARNING & KNOWLEDGE EXCHANGE *********** If you are looking to attend a KM conference in a hurry then take a look at The Delphi Group Enterprise Learning and Knowledge Exchange Summit that is held on March 13-15 at the Marriott Rancho Las Palmas in Palm Springs, California. The event brings together a community of knowledge professionals (including Hubert St-Onge and David Snowden) to tackle the cultural and operational issues around facilitating innovation, creating a knowledge sharing culture, and generating a real return on knowledge and learning initiatives. It looks set to be a very interactive three days with a number of workshops, open dialogues, networking receptions, bird-of-a-feather gatherings, and other opportunities for conversation and debates. Delphi is offering my Knowledge-Letter readers a 50% discount to the event - that's an $800 saving! Simply enter the priority code EL22KL on the Web or call Delphi toll-free at (800) 575-3367 and mention the code. For more information see below: Enterprise Learning and Knowledge Exchange Summit: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000EEF42?open&r=3&p=0 The Delphi Group: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000F0C06?open&r=3&p=0 *************** THE KNOWLEDGE MANAGEMENT IMPULSE *************** This month's quotation is from David Weinberger in the book - "The ClueTrain Manifesto" and plays to my theme about the importance of 'understanding' in KM. "Knowledge management has become a hot topic precisely because we silently recognize that our information isn't yielding understanding. But information is unsatisfying because it's managed; to make it manageable, we strip out context and voice. So, if we identify something called knowledge and then insist on managing it, we'll repeat the problem that gave rise to our desire for knowledge. Conclusion? If you want to get past information, you have to give up all hope of managing your - and others' - understanding of the world. Also, you can't do it yourself: all understanding is social by definition." On The Knowledge Management Impulse: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0007AFF6?open&r=3&p=0 Quotations: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000147FA?open&p=0 The ClueTrain Manifesto: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0001EA1A?open&r=3&p=0 ****************** MSC IN KNOWLEDGE MANAGEMENT ****************** I occasionally get asked about University degrees in KM. One I came across recently is run by the Business School at the University of Central England in Birmingham. It is a part-time Msc course scheduled to start in April 2002 and offers people who are already qualified in management to Post Graduate Diploma level an opportunity to top-up their qualification by working on a live knowledge project. See: http://www.bs.uce.ac.uk/ftpostgrad/msc-knolman.htm ****************** GURTEEN KNOWLEDGE-CALENDAR ****************** Here iare almost 50 KM related events scheduled in the coming year. I do not have any events listed for South Asia (e.g. India) and South America - if you know of any please let me know. Coming soon: * Europe: Over 12 events in March alone. * East Asia: Knowledge Management & Organizational Learning in Shanghai towards the end of March. * South-East Asia: Knowledge Strategies 2002 in Singapore & Knowledge as an Engine for Growth in Kuala Lumpur in April * Pacific: Knowledge Management 2002 conference in Sydney in April. * North America: Enterprise Learning & Knowledge Exchange Summit in Palm Springs in mid March. Gurteen-Knowledge Calendar: http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000033AE?open&p=0 Online Learning 2002 Europe 04 - 07 Mar 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEB16?open&r=1&p=0 European Business Information Conference 06 - 08 Mar 2002, Madrid, Spain http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A3582?open&r=1&p=0 Knowledge Technologies Conference 2002 11 - 13 Mar 2002, Seattle, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D400A?open&r=1&p=0 Divisions and Bridges 13 - 15 Mar 2002, Warwickshire, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A05AE?open&r=1&p=0 Gary Hamel on Leading Innovation in Turbulent Times 13 Mar 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D730E?open&r=1&p=0 Dave Ulrich On Masterminding HR Practice 13 Mar 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D7312?open&r=1&p=0 Enterprise Learning and Knowledge Exchange Summit 13 - 15 Mar 2002, Palm Springs CA, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000EEF42?open&r=1&p=0 Viral Knowledge through Social Networking (FREE) 19 Mar 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0010832E?open&r=1&p=0 Storytelling Masterclass 20 Mar 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E359E?open&r=1&p=0 The Joy of Work (March 2002) 22 Mar 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000B98B2?open&r=1&p=0 Knowledge Management & Organizational Learning 25 - 26 Mar 2002, Shanghai, China http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000EEF02?open&r=1&p=0 Collaborative KnowledgeNetworks. 29 Mar 2002, San Francisco CA, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00122C96?open&r=1&p=0 Knowledge Strategies 2002 01 Apr 2002, Singapore http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000A3C6A?open&r=1&p=0 Knowledge Management 2002 Conference 02 - 04 Apr 2002, Sydney, Australia http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D405A?open&r=1&p=0 Organizational Knowledge, Learning & Capabilities 05 - 06 Apr 2002, Athens, Greece http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E3372?open&r=1&p=0 Knowledge Management for the Public Sector 09 - 10 Apr 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E06EE?open&r=1&p=0 Knowledge Management 2002 16 - 17 Apr 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEB02?open&r=1&p=0 2002 Knowledge Management Conference 16 - 17 Apr 2002, Toronto Ontario, Canada http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D4006?open&r=1&p=0 Henley Knowledge Management Forum Meeting 18 Apr 2002, Henley, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0010A592?open&r=1&p=0 Knowledge Management 22 - 25 Apr 2002, Washington DC, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D3FFA?open&r=1&p=0 Information, Knowledge and Society 22 - 26 Apr 2002, Havana, Cuba http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E090E?open&r=1&p=0 Knowledge Management: Methods & Systems 22 - 24 Apr 2002, Las Vegas, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00118882?open&r=1&p=0 E-Learning 23 - 24 Apr 2002, Manchester, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00031536?open&r=1&p=0 Knowledge as an Engine for Growth 29 - 30 Apr 2002, Kuala Lumpur, Malaysia. http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E090A?open&r=1&p=0 Lecture by Sheila Moorcroft of Business Futures (FREE) 30 Apr 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000F07A6?open&r=1&p=0 Exploiting Information & Knowledge In Defence Symposium 30 Apr - 02 May 2002, Shrivenham, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00122EDE?open&r=1&p=0 APQC Knowledge Management Conference 02 - 03 May 2002, Arlington VA, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BC6A2?open&r=1&p=0 Mobilising Knowledge for Business Performance 08 May 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000EBB02?open&r=1&p=0 Competitive Intelligence: At a crossroad between Tactics & Strategy 13 - 15 May 2002, Cape Cod, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00104642?open&r=1&p=0 InfoToday 2002 14 - 16 May 2002, New York, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X001235AA?open&r=1&p=0 Knowledge Management in Electronic Government (KMGov2002) 23 May - 24 Mar 2002, Copenhagen, Denmark http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E291A?open&r=1&p=0 E-Learning 28 - 29 May 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00010A36?open&r=1&p=0 Henley Knowledge Management Forum Annual Conference 11 - 12 Jun 2002, Henley, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X0010A59E?open&r=1&p=0 The 10th International Conference on Thinking 15 - 19 Jun 2002, Harrogate, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D89F6?open&r=1&p=0 Knowledge 2002 Summit 17 - 19 Jun 2002, Monte-Carlo, Monaco http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D89E6?open&r=1&p=0 Storytelling Masterclass 17 Jun 2002, Brussels, Belgium http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E35A2?open&r=1&p=0 Global KM eXchange 2002 25 - 27 Jun 2002, New York, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E0706?open&r=1&p=0 The 6th World Multiconference on Systemics,Cybernetics and Informatics 14 - 18 Jul 2002, Orlando FL, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D46E2?open&r=1&p=0 KM Asia 2002 16 - 18 Jul 2002, Singapore http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000ADBC2?open&r=1&p=0 Powering the Intelligent Enterprise 23 - 25 Jul 2002, Johannesburg, South Africa http://www.gurteen.com/gurteen/gurteen.nsf/ID/X001235AE?open&r=1&p=0 The 3rd European Conference on Knowledge Management ECKM 2002 24 - 25 Sep 2002, Dublin, Ireland http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000CB6D2?open&r=1&p=0 The World Open Learning Conference and Exhibition (wolce 2001) 02 - 03 Oct 2002, Birmingham, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000BEBBA?open&r=1&p=0 World Knowledge Forum 2002 16 - 18 Oct 2002, Seoul, South Korea http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000DEF5E?open&r=1&p=0 The strategic intelligence gathering of great minds... 21 - 23 Oct 2002, Amsterdam, Netherlands http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00104646?open&r=1&p=0 Professor Michael Porter on Competitive Strategy 24 Oct 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00107C96?open&r=1&p=0 KMWorld 2002 29 - 31 Oct 2002, Santa Clara CA, United States http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000D887A?open&r=1&p=0 KM Europe 2002 01 Nov 2002, Netherlands http://www.gurteen.com/gurteen/gurteen.nsf/ID/X000E06F2?open&r=1&p=0 David Norton on the Balanced Scorecard 13 Nov 2002, London, United Kingdom http://www.gurteen.com/gurteen/gurteen.nsf/ID/X00107CF6?open&r=1&p=0 ****************** SUBSCRIBING & UNSUBSCRIBING ****************** If you wish to subscribe to this newsletter, please click the link below and follow the instructions: http://www.gurteen.com/gurteen/gurteen.nsf/(Views)/WebNewsList?open or you can e-mail your request to subscribe or unsubscribe to mailto:knowledge-letter@gurteen.com ***************** THE GURTEEN KNOWLEDGE-LETTER ***************** The Gurteen Knowledge-Letter is a free monthly e-mail based knowledge management newsletter for Knowledge Workers. Its purpose is to help you better manage your knowledge and to stimulate thought and interest in such subjects as Knowledge Management, Learning, Creativity and the effective use of Internet technology. It is produced in association with the Knowledge Management Forum of Henley Management College, Oxfordshire, England (http://www.henleymc.ac.uk/kmforum) You may copy, reprint or forward all or part of this newsletter to friends, colleagues or customers, so long as any use is not for resale or profit and the following copyright notice is included intact: "Copyright 2002, David Gurteen, All rights reserved." David Gurteen Gurteen Associates Fleet, United Kingdom Copyright 2002, David Gurteen, All rights reserved.
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