Blog Post

Gamification Cafe

Posted to Gurteen Knowledge-Log by David Gurteen on 28 June 2014



Gamification Cafe
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 168
Posted DateSaturday 28 June 2014 14:08 GDT
Posted ByDavid Gurteen

I recently ran a Knowledge Cafe in London hosted by Westminster Business School on Gamification with Andrzej Marczewski as the speaker. Irene Pardo of Willmington wrote about the Cafe A little KM story… and Claire Valentine of TFPL bogged about it - Gamification – the new way forward in engaging with staff and clients?. You will also find a lot of feedback from the earnings on the Knowledge Cafe Wall for the event if you are interested.

Andrzej Marczewski also spoke on Gamification at KM UK 2014 and an exercise was run to explore how Gamification could be used in a KM environment.

Although Andrzej was an articulate and knowledgeable speaker and removed many of my doubts about gamification I am still not sure that I fully appreciate the concept but these are my thoughts to date:
  • Gamification is not about turning something into a game.

  • Gamification is of value (I am no longer quite as sceptical as I was)

  • When ever I design a system of any sort in the future, I will stop to think how gamification might be of benefit in helping to engage people.

  • Key "gamification elements": Think about how to give more timely feedback to people; how to introduce elements of competition and how to give frequent small psychological rewards. (I suspect there are a few more I have missed).

  • Consider carefully the possibility of people gaming the game or other unintended consequences.

  • Be careful not to undermine intrinsic motivation. Like most "rewards" intrinsic motivation can be easily undermined.

  • I have yet to see or been told about an application in the KM field that works and does not have any of the above pitfalls. Hence my scepticism.

One of the best examples of Gamification I have come across. It can't be gamed. It does not undermine intrinsic motivation and there are no obvious unintended consequences. But then it is a very simple situation.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

Follow me on Twitter

How to contact me

My Blog

Gurteen Knowledge Community
The Gurteen Knowledge Community
The Gurteen Knowledge Community is a global learning community of over 21,000 people in 160 countries across the world.

The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently.

Membership of the Gurteen Knowledge Community is free.
Knowledge Community


request help
visitor book
Sunday 21 April 2024
02:59 AM GDT