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Person
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Carla O’DellPresident, American Productivity & Quality Center |
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Dr. Carla O'Dell is president of the American Productivity & Quality Center (APQC). The work of Dr. O’Dell and APQC in the area of KM dates to 1995 when APQC conducted the nation’s largest symposium on KM with more than 500 attendees. This February, 2002 APQC was selected as one of the "100 Companies that matter in KM" Based on issues raised at the 1995 symposium, APQC launched, under Dr. O'Dell's direction, its first consortium study, ‘Emerging Best Practices in Knowledge Management,’ with 39 companies. She later led a second study, ‘Using Information Technology to Support Knowledge Management,’ with 25 of the leading KM companies in the world. To date she has been involved with 9 KM studies the most recent being “Retaining Valuable Knowledge.” She currently is involved as a strategist with APQC's efforts to help client's design and implement knowledge management and best practice transfer initiatives. She has been invited to join the ongoing KM dialogues on Homeland Defense issues hosted by several government agencies. In 1991 Dr. O'Dell led 80 corporations through a design process to create the International Benchmarking Clearinghouse. Since launching its services in 1992, more than 500 major corporations and government agencies worldwide have joined, using the APQC's Clearinghouse to support the identification and rapid transfer of best practices. In 1987 Dr. O'Dell designed and led for the Center the largest national study ever conducted on innovative reward systems. The study of 1,600 firms employing more than 9 million people still serves as the benchmark study in the field. Dr. O'Dell is co-author with Dr. C. Jackson Grayson of American Business: A Two-Minute Warning, which Tom Peters said "gets my vote as the best business book in 1988." Also with Dr. Grayson, Dr. O’Dell has co-authored If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice, published fall of 1998 by Simon & Schuster. She publishes several articles a year in leading business journals.
A popular keynote speaker at senior executive events, Dr. O'Dell frequently appears on business television. She holds a bachelor's degree from Stanford University, a master's degree from the University of Oregon, and a Ph.D. in industrial and organization psychology from the University of Houston.
Link American Productivity & Quality Center Person Weblog Entry Gurteen Knowledge-Log, David Gurteen, 15 September 2002
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09:22 PM GDT |