Here are the top ten barriers that he gleaned from his questionnaire.
- Silo mentality
- Knowledge is power
- Lack of knowledge sharing processes
- No time allowed
- No knowledge sharing by executives
- Management do not walk the talk
- Poor IT systems
- Lack of encouragement
- Resistance to change by management
And James Robertson of Step Two Designs wants to avoid the term knowledge sharing!! In conclusion he writes:
It is recommended that 'knowledge sharing' not be discussed beyond the confines of the KM team. Instead, KM initiatives should take the following approach:I am not too sure I agree with his idea that 'knowledge sharing' should not be discussed beyond the KM team though I empathize with his rationale but I am totally behind his approach to KM!
- identify key business needs or issues
- determine appropriate KM initiatives
- communicate these initiatives in business language that matches the problem being solved and the staff being targeted