Its not just about technology - people issues need to be addressed too.

Friday 21 February 2003 15:12 GMT

Title	Its not just about technology - people issues need to be addressed too.
Weblog	Knowledge Blog
Posted Date	Friday 21 February 2003 15:12 GMT
Posted By	David Gurteen
Links	http://www.cw360.com
Categories	Change; Information Technology; Organizational Culture
Technorati Tags	change , information technology , organizational culture
del.icio.us Tags	change , information_technology , organizational_culture
Country	United Kingdom

Slowly the IT world seems to be waking up to the fact that installing IT systems is as much about people as it is about technology. In this week's UK edition of Computer Weekly two articles make this point.

The first article by John Riley entitled "Cultural barriers hinder sharing of patients files" starts:

The main challenge to achieving the sharing of accurate protected yet accessible patient medical information by 2005 is not technical, but cultural, institutional, managerial and political according to draft recommendations from IT Parliamentary group Eurim.

And the second article from Daniel Thomas entitled "Change management is crucial to CRM success, says Gartner" starts:

Customer relationship management systems will continue to disappoint users during 2003 unless companies address change management issues more closely GartnerG2 warned last week.

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David Gurteen

David having a meal in the Old Singapore Market, October 2008

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Saturday 10 January 2009
12:01 AM GMT