Performance Through Learning by Carol Gorelick, Kurt April, Nick Milton

Knowledge Management in Practice (Apr 2004)



Carol Gorelick; Kurt April ; Nick Milton





First Published

April 2004

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ISBN 0750675829 

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Measuring the ROI of Knowledge Management


Knowledge Management; Learning

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Performance Through Learning 





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Butterworth-Heinemann (US)  Butterworth-Heinemann (UK) 

Performance Through Learning by Carol Gorelick, Kurt April, Nick Milton Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning.

The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools.

The book is divided into two parts and includes:
  • An overview of theory
  • Case studies and practitioner stories from a range of KM initiatives
  • Tools and techniques for implementing an effective KM strategy.
Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment.

Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector.

Video: KM is like herding cats

In 2001 the large System Integrator company EDS made a very funny commercial which showed a group of Cowboys Herding cats. (1 mins)

Media Information: Image

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  Performance Through Learning (Apr 2004) by Carol Gorelick, Kurt April , Nick Milton
Knowledge Management in Practice

  Carol Gorelick Co-founder of Solutions for Information & Management Services, Inc

Would you like to learn how to run a Knowledge Café?

If so, I am running a Knowledge Café Masterclass with CILIP in central London on Thursday 1st November 2018.

You can find full information here: https://www.cilip.org.uk/page/KnowledgeCafe
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