Performance Through Learning is a practical guide to the key issues surrounding knowledge management from a human resource perspective and provides incisive insights into developing a strategy linked to organizational learning.
The authors present a framework and model that practitioners within organizations can adapt to increase performance through learning using knowledge management tools.
The book is divided into two parts and includes:
An overview of theory
Case studies and practitioner stories from a range of KM initiatives
Tools and techniques for implementing an effective KM strategy.
Written by a respected international author team, the book provides an understanding of the theory that supports knowledge management in the current business environment.
Drawing upon real-life examples across a variety of organizational settings, from large global financial and professional services firms, to multinational oil and mining companies, to a small charity in the voluntary sector.
Video: Positive Deviance
A collection of videos on Positive Deviance.
Positive Deviance (PD) is an approach to behavioral and social change based on the observation that in every community there are individuals or groups of people (so called Positive Deviants) whose behaviours and strategies enable them to find better solutions to problems than their peers even though they have access to the same resources and face similar challenges.
In the international development and health sectors, PD has been used to address issues as diverse as childhood malnutrition, neo-natal mortality, girl trafficking, school drop-out, female genital mutilation (FGM), MRSA infections in hospitals and HIV/AIDS.
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