One of the few books I have found totally dedicated to the subject of "Listening".
Video: My Favourite Knowledge Metaphor: Zoe Dann
Gurteen Mini-interview with Zoe Dann, Liverpool John Moores University, UK. What is your favourite Knowledge Metaphor? Taken at the 8th European Conference on Knowledge Management in Barcelona, Spain on 6-7 September 2007
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One of the few books I have found totally dedicated to the subject of "Listening".
Listening (1995) by Madelyn Burley-Allen 
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