Published September 1999. Great reviews on Amazon.
What is Knowledge Management? - Karen Battersby
Mini-clip interview for Gurteen Knowledge with Karen Battersby. What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
Karen is the Course Director of Nottingham Law School's KM programmes and a tutor on Henley Management College's KM courses.
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Published September 1999. Great reviews on Amazon.
The Magic of Dialogue by Daniel Yankelovich 
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