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Book

Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen

How to Discuss what Matters Most (1999)

 





Author

Douglas Stone ; Bruce Patton ; Sheila Heen 

ISBN-10

0670883395

ISBN-10 (UK)

014027782X

First Published

1999

Wikipedia Find this Book

ISBN 0670883395  ISBN 014027782X 

External Links

http://www.difficultconversations.com 
http://www.diffcon.com 

Categories

Conversation; Dialogue; Personal Knowledge Management

Location

United States

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Difficult Conversations by Douglas Stone, Bruce Patton, Sheila Heen This is an exceptional book. Not since picking up Stephen Covey's "Seven Habits of Highly Effective People" over 10 years ago have I come across a book that is destined to have great impact on both myself and millions of other readers.

In essence "Difficult Conversations" is a practical everyday guide for living and breathing Stephen's fifth habit - "Seek first to understand then to be understood". It can be thought of as a "conversational handbook" - applicable in both your personal and business lives. Recently married couples, parents of teenage children and newly appointed managers will find the book especially powerful.

The concepts are simple and if internalized could for example save the needless destruction of countless marriages. What excites me most is that it is so very readable and that its lessons are sufficiently simple that although it might take a life time to master - when applied you can see results in your own conversations and relationships immediately.



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Book
  Difficult Conversations (1999) by Douglas Stone , Bruce Patton , Sheila Heen 
How to Discuss what Matters Most

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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Tuesday 12 December 2017
04:14 AM GMT