When people leave an organisation, they take with them the vital knowledge, experience and contacts they have built during their time there. Community management is quite often an add on to the role with no formal elements in the job description. Sadly, the online community they have been supporting will often become inactive, while the new person is coming onboard.
This webinar will cover:
- Some of the issues with handovers
- How Knowledge Retention can work throughout the employee lifecycle
- Prompts and easy steps that can be used to enable an value adding knowledge exchange with Community Managers
Video: Steve Job's Commencement speech at Stanford University
Drawing from some of the most pivotal points in his life, Steve Jobs, chief executive officer and co-founder of Apple Computer and of Pixar Animation Studios, urged graduates to pursue their dreams and see the opportunities in life's setbacks -- including death itself -- at the university's 114th Commencement on June 12, 2005.
David Gurteen's comments: This is one hell of an inspirational speech from Steve Jobs!
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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