Measuring KM activity is easy. Measuring the results of that activity and whether it improves your business and its profitability, is not.
Explore practical solutions to this issue in an afternoon workshop suitable for those working in professional services and other knowledge intensive organisations.
See Helene's thoughts on KM measurement in Ark's "Measuring the ROI of KM" 2nd edition.
David Gurteen discute as influências da web 2.0. para os funcionários públicos e as mudanças no relacionamento entre os níveis hierárquicos.
David Gurteen discute as influências da web 2.0. para os funcionários públicos e as mudanças no relacionamento entre os níveis hierárquicos. (David Gurteen discusses the influences of web 2.0. for public officials.) Filmed at KM Brasil 2008.
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!
The Gurteen Knowledge Community is a global learning community
of over 21,000 people in 160 countries across the world.
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