Measuring KM activity is easy. Measuring the results of that activity and whether it improves your business and its profitability, is not.
Explore practical solutions to this issue in an afternoon workshop suitable for those working in professional services and other knowledge intensive organisations.
See Helene's thoughts on KM measurement in Ark's "Measuring the ROI of KM" 2nd edition.
Video: Lawrence Lessig: Lecture at Rochester Institute of Technology
Lawrence Lessig discusses Network Neutrality, Free Culture, Google Print, Orphaned Works and other topics at the Rochester Institute of Technology. March 24, 2006. (1 hr 58 min)
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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