Measuring KM activity is easy. Measuring the results of that activity and whether it improves your business and its profitability, is not.
Explore practical solutions to this issue in an afternoon workshop suitable for those working in professional services and other knowledge intensive organisations.
See Helene's thoughts on KM measurement in Ark's "Measuring the ROI of KM" 2nd edition.
What is Knowledge Management? - Amjad Farooq
Mini-clip interview for Gurteen Knowledge with Amjad Farooq. What is Knowledge Management? Shot at the Henley Knowledge Management Forum in September 2006.
You will find information on hundreds of events such as conferences, workshops and courses on this website - events that relate to the themes of the site: knowledge, learning, creativity, innovation and personal development.
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Would you like to learn how to run a Knowledge Café?
If so, I am running a Knowledge Café Masterclass with CILIP in central London on Thursday 1st November 2018.
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