Past Event

eGain Digital+AI Day Chicago

Exchange ideas, best practices, and success stories in digital customer engagement!


Event Type

Best Practices & Networking Conference



Event Link



Tue 11 Oct 2016


Hyatt Regency O'Hare


Rosemont, IL, United States



eGain Digital + AI Day Chicago will take place on October 11th, 2016 at the Hyatt Regency O'Hare in Chicago, IL. This conference will cover areas like digital customer engagement, the customer experience, de-risking digital transformation, knowledge management, & Artificial Intelligence. At the event you will hear about trend tsunamis, 2016 CX performance of various industries, and real-world success stories in digital CX, AI, analytics, and knowledge management from visionaries like Ashu Roy (eGain CEO), Ian Jacobs (Senior CX Analyst, Forrester), and world-class client companies like Alliance Data and L.L. Bean. Register today to network with Fortune 1000 peers and take home actionable best practices!

Video: KM is like herding cats

In 2001 the large System Integrator company EDS made a very funny commercial which showed a group of Cowboys Herding cats. (1 mins)

Media Information: Image

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If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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