How do you decide whether your KM pilot was a success? How do you avoid your clever fee earners gaming your measurements? How do you demonstrate the value of your KM projects?
Helene Russell, author of the UK Law Society's "KM Handbook" and founder of Knowledge Network UK, explains the principles of measurement of KM projects and leads a discussion of your experiences.
Video: Explaining Knowledge Management #2
Dr David Vaine, Senior Partner with Apparently KM, PLC, proposes some practical techniques to address the problem of knowledge sharing in organisations :-) (7 mins)
David Gurteen's comments:
A very funny video from Patrick Lambe getting the KM message across! You will find more videos from Patrick on YouTube
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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