Past Event

Conversation for knowledge sharing and the RCT


Event Type

presentation & discussion - training & knowledge sharing

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Twitter IDs



Knowledge Network West 

Event Link



Thu 19 Mar 2015


Law Library, Small Street


Bristol, United Kingdom


Knowledge Management



Conversation is an excellent cost-effective means of knowledge sharing within organisations. Efficient knowledge sharing improves competitive advantage, innovation and trusting networks. Serendipitous conversation uncovers unexpected synergies. How can those charged with improving knowledge sharing encourage conversations within the workplace?

The "RCT" is an idea from NESTA for organised serendipitous conversations at work.

Come along to learn how you can join organisations such as BAE Systems, Linklaters, Cabinet Office and Bank of England who are already benefiting from similar systems; learn about the value of conversation for improving innovation and competitive advantage within your business and how you can create a simple, cost-effective system for serendipitous conversations at your workplace.
This event is particularly suitable for those working in professional services (law firms, accountants etc). Most attendees are information professionals, Heads of Knowledge, Development and Learning, and Knowledge Lawyers/PSLs.

Speakers - Helene Russell, author of "KM Handbook" and Michael Soto, co-creator of the RCT programme at NESTA from USA by video/audio link.

Tea and coffee is provided at this event. If you wish, feel free to bring your lunch along too.

Book via Eventbrite or email me to be invoiced.

Early bird ticket, bought before 12th March £95.

Video: Gurteen Knowledge Cafe, NAB, Melbourne, October 2010

This is a short video of a Gurteen Knowledge Cafe that I facilitated for Peter Houlihan at the National Australia Bank in Melbourne in October 2010.

The session was captured on a flip cam without the use of a roving mic, so the sound is not clear and has had some extensive editing to fit into a short learning piece, but it gives a good idea of what the Cafe is all about. 

The question posed to the group as the "conversational seed" was "What if true leadership involves embracing complexity by widening the circle of involvement rather than restricting it?

Media Information: Image

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If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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I help people to share their knowledge; to learn from each other; to innovate and to work together effectively to make a difference!

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Friday 16 November 2018
12:54 AM GMT