‘Smart KM Model' provides an integrated Knowledge Management framework to help organisations achieve excellence. Aimed at managers of corporations and government policy makers, ‘Smart KM Model' is not just a book that provides information, but a tool to help ensure KM becomes part of organizational culture. Drawing on their own research, and synthesizing the work of others in the area, the book discusses the process of managing knowledge within organizations including the creation, acquisition, transfer and use of knowledge, both within and between organizations.
Using case studies to elucidate discussions, the authors demonstrate the transformative potential of Knowledge Management to deliver organisational excellence, if strategically embedded.
Smart KM Model offers insight into Knowledge Management processes; the challenges in introducing effective Knowledge Management regime, and offers the ‘Smart KM Model as a tool to overcome challenges.
Video: BLU Lesson 6: A little about my background by David Gurteen
In April 2005, BLU, the UK's Business Link University which no longer exists hired Fifty Lessons to produce a series of video stories for them to which I (David Gurteen) was invited to contribute. This is one of those stories.
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If you are interested in Knowledge Management, the
or the role of conversation in organizational life then you my be interested in this online book I am writing on
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