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Effective Knowledge Work by Klaus North, Stefan Gueldenberg

Answers to the Management Challenges of the 21st Century (Oct 2011)

 





Author

Klaus North ; Stefan Gueldenberg 

Publisher

Emerald Group Publishing

ISBN-10

1780521448

ISBN-13

9781780521442

First Published

October 2011

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ISBN 1780521448 

Categories

Intellectual Capital; Knowledge Management

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Effective Knowledge Work by Klaus North, Stefan Gueldenberg
According to Peter Drucker the most important challenge of management in the 21st century will be to increase knowledge worker productivity substantially. This book presents tried and tested methods, and concrete suggestions to analyse and design effective knowledge work. Each topic is accompanied by a self diagnosis allowing the reader to assess their own situation. The authors include case studies to provide inspiration as to the 'next practices' for shaping the future of knowledge work.

Amongst others, the book addresses the following questions: What is knowledge work? What are strategies and methods for increasing productivity, quality, effectiveness and value of knowledge work? Can knowledge workers be managed, and if yes, how? How should ICT support be selected and utilised to best effect? What are adequate methods for measuring performance of knowledge workers? This book bridges the gap between research and practice, presenting the current state of management concepts and research on knowledge work, and providing many best practice examples, and will appeal to management educators, students, trainers, HR professionals, consultants, and knowledge workers themselves.




Video: Gurteen Mini-interview with Valarie Walters



Gurteen Mini-interview with Valarie Walters of the National Gas Company of Trinidad and Tobago on how they run the Knowledge Cafe. Shot at KM World & Intranets, San Jose, November 2007.

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Book
  Effective Knowledge Work (Oct 2011) by Klaus North , Stefan Gueldenberg 
Answers to the Management Challenges of the 21st Century


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