Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?
What are Social Tools? - Sarah Prag
Mini-clip interview for Gurteen Knowledge with Sarah Prag. What are Social Tools? Shot at the Unicom Seminars Conference on Social Networking Tools In London, September 2006.
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