Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?
Video: David Gurteen on Incentivizing Knowledge Management
David Gurteen on Incentivizing Knowledge Management: David Gurteen talks on how incentivizing knowledge management kills intrinsic motivation and negatively affects true value of the practice. This interview was conducted by Alakh Asthana of eClerx Services at KM India 2009 in Chennai.
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Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?
Deep Smarts (Jan 2005) by Dorothy Leonard, Walter C. Swap 
, Cambridge Maryland, United States
Dorothy Leonard Professor & Director of Research, Harvard Business School
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