Deep Smarts by Dorothy Leonard, Walter C. Swap

How to Cultivate and Transfer Enduring Business Wisdom (Jan 2005)



Dorothy Leonard; Walter C. Swap 


Harvard Business School Press



First Published

January 2005

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ISBN 1591395283 


United States, Boston

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Deep Smarts 





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Deep Smarts by Dorothy Leonard, Walter C. Swap Deep smarts are the engine of any organization-as well as the essential value that individuals build over their careers. Distinct from I.Q., this type of expertise consists of practical wisdom: accumulated knowledge, know-how, and intuition gained through extensive experience. How do such smarts develop? And what happens when people with deep smarts leave a particular job-or the organization? Can any of their smarts be transferred? Should they be?

What are Social Tools? - Lee Bryant

Mini-clip interview for Gurteen Knowledge with Lee Bryant. What are Social Tools? Shot at the Unicom Seminars Conference on Social Networking Tools In London, September 2006.

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  Deep Smarts (Jan 2005) by Dorothy Leonard, Walter C. Swap 
How to Cultivate and Transfer Enduring Business Wisdom

  Dorothy Leonard Professor & Director of Research, Harvard Business School

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