This book covers the priorities and challenges facing organisations who are increasingly focused on 'knowledge work'; it is written from a human relations - rather than a technological - perspective. <br><br>
It uses real cases, backed up by evidence and analysis from a detailed study into strategic knowledge based working (KBW). <br><br>
The content of the book draws on two chief sources: the author's own expertise in KBW developed over five years of blue chip KBW consultancy, and the results of a previously unpublished five year study. <br><br>
The book offers clear, step-by-step guidance to executives who need to understand, deploy and implement KBW.
Video: The Cynics KM
Lotus promotional video remixed with voiceover on the cynic's view of knowledge management.
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