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RioTinto Community of Practice success story

Posted to Gurteen Knowledge-Log by David Gurteen on 24 June 2008



RioTinto Community of Practice success story
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 97
Posted DateTuesday 24 June 2008 09:18 GDT
Posted ByDavid Gurteen

Mark Bennett of Rio Tinto in Perth, Australia has told me about a brief (5 minute) video which describes a Community of Practice success story.
I think that everyone who has embarked on a CoP Programme has struggled with communicating what success looks like, and so when we (Rio Tinto) came across a great example of how our Maintenance CoP fixed a vexing problem by quickly transferring knowledge across the world between people who didn't know each other, we decided to make a video to communicate what happened by telling the story using a video medium.

Credit: Mark Bennett, Rio Tinto, Principal Adviser - Communities of Practice

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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