Gurteen Knowledge-Letter: Issue 88 - October 2007


The Gurteen Knowledge Letter is a monthly newsletter that is distributed to members of the Gurteen Knowledge Community. You may receive the Knowledge Letter by joining the community. Membership is totally free. You may read back-copies here.

Gurteen Knowledge-Letter: Issue 88 - October 2007


  1 Introduction
  2 My travels
  3 Hands on Knowledge Co-creation and Sharing
  4 KM in the 60s
  5 Study of developing true expertise
  6 Will Facebook displace LinkedIn?
  7 Lotus Symphony
  8 Do we really need schools?
  9 KM Event Highlights
10 Subscribing and Unsubscribing
11 The Gurteen Knowledge Letter


Each month I add almost 100 pages to my website: KM events; new books; jobs; quotations; links to interesting sites; quotations; articles; videos; blog entries; KM tools and more.

It would not make sense to visit my site everyday to see what was new but you can subscribe to my site and read all the new pages in your RSS Reader.

The RSS Feed for my site is http://feeds.feedburner.com/GurteenKnowledgeUpdate and if you do not have a Reader - try Google Reader - its on-line - nothing to download - its fast, slick and its free.

I also publish several other more focused RSS Feeds such as ones for regional events, jobs and new books.

My travels

On Friday 19th October I am off on my travels. To remind you - this is my itinerary: The big bit of news since last month is the Knowledge Cafe in Sydney. Annalie Killian of AMP offered me a great venue overlooking the waterfront that I just could not refuse and we now have over 100 people signed up and unfortunately have had to close registration!

I am spending a little extra time in all these places and if you would like to meet-up just drop me a line.

Hands on Knowledge Co-creation and Sharing

Ed Mitchell has informed me of a new book from the KnowledgeBoard community. Here is what Sami the book’s editor has to say about it:
This book presents thirty different hands-on methods and techniques for knowledge co-creation and sharing within collaborative settings. It showcases a wide range of moderation, facilitation, collaboration, and interaction mechanisms through the use of different face to face and online methods and techniques.

Each presented method/technique is augmented with real-life cases on its use; provides directions on what needs to be done before, during, and after the use of each method/technique to achieve tangible and measurable results; provides a set of tips and tricks on the use and adaptation of the method/technique for different contexts and settings; and provides a list of potholes to avoid when using the method/technique.
You can download a free zipped version here.

KM in the 60s

This industrial film made around 1960 clearly demonstrates that knowledge management was being touted as a management philosophy a whole generation before Karl Wiigs work.

Take a look - its about 6 minutes long and I think you may enjoy it but not for the reason you may be expecting! Patrick Lambe brought it to my attention which may give you a clue!

Study of developing true expertise

Richard McDermott is conducting some interesting research with the Henley Knowledge Management Forum.
Is your organization good at:
  • sharing the real expertise of senior staff before they retire?
  • developing young professionals who move rapidly between organizational units?
  • managing handovers when overlap between staff is not possible?
  • creating a culture that integrates learning into everyday work?
  • integrating the expertise of seasoned practitioners with talent development programs?
Would you like to “compare notes” with other organizations that have cutting edge approaches to these issues?

I am conducting a study in conjunction with Henley Management College’s KM Forum on how to deepen and develop real expertise. The sponsors are quite sophisticated about KM, so we are looking beyond the traditional KM tools to examples of effective and/or innovative approaches specifically geared to deepening expertise.

Participating organizations will receive a copy of our report and will be able to participate in a set of virtual discussion sessions with other innovators to compare ideas and approaches.

So if you are good at this or you know an organization, profession or discipline that is, please write. Thanks!

Richard McDermott  [email protected]
Could anyone help?

Will Facebook displace LinkedIn?

I have posted a new poll on my website.
"Will Facebook displace LinkedIn as "the social network for business?"
If you have not looked at FaceBook yet - I suggest you do - even just to see what all the fuss is about! You will find my profile here and also a group for the Gurteen Knowledge Community. It has grown to 156 members but I am still not sure what to do with it. But take a look and join - if nothing else right now you can get to learn more about felllow members.

I ran the last poll for a little longer than most (almost 10 months!)
"What primarily drives your engagement at work?"
you can find the the results here. Not too surprising that that "Self-actualization & personal development" came out top!

Lotus Symphony

Back in 1983 I was the software development manager responsible for localizing Lotus Symphony into French, German and Italian. It was the beginning of a ten year career at Lotus that took me for 3 years to the then HQ in Cambridge Mass. as International Czar and changed my life for ever!

So imagine my delight when IBM recently re-released Symphony. Well not quite - they re-used the name - a first I think for a software product. The original Symphony was an integrated software application for DOS and the new Lotus Symphony is a free desktop productivity suite that includes a word processor, spreadsheet and presentation software. So you can see the similarity.

It supports the OpenDocument format (ODF), as well as Microsoft Office and Lotus SmartSuite formats, but not Microsoft's Office Open XML format, which is used by Microsoft Office 2007. It can also export PDF files. If you are looking for a free alternative to Microsoft office that supports open standards it could be worth a look.

Do we really need schools?

There is a great article on education on Robin Goods website by John Taylor Gatto posing the question "Education: Do We Really Need Schools Or Do We Need To Better Understand What Education Should Really Be?"

In the article, the author quotes from H. L. Mencken, who wrote in The American Mercury for April 1924 that
"... the aim of public education is not to fill the young of the species with knowledge and awaken their intelligence. Nothing could be further from the truth.

The aim is simply to reduce as many individuals as possible to the same safe level, to breed and train a standardized citizenry, to put down dissent and originality.

That is its aim in the United States and that is its aim everywhere else"
Whether this is the intent or not I often feel it is the result of education world-wide!

KM Event Highlights

This section highlights some of the major KM events taking place around the world in the coming months and ones in which I am actively involved. You will find a full list on my website where you can also subscribe to both regional e-mail alerts and RSS feeds which will keep you informed of new and upcoming events.

KM Brazil 2007
27 - 29 Nov 2007, Sao Paulo, Brasil
I was invited to speak at this conference but could not make it because of KM Asia. Dave Snowden will be giving the keynote.

KM LatinAmerica 2007
22 - 26 Oct 2007, Buenos Aires, Argentina

actKM Conference 2007
22 - 23 Oct 2007, Canberra, Australia
I will be giving a keynote and running a Knowledge Cafe at this conference.

AKEA Conference
27 - 28 Oct 2007, Jeddah, Saudi Arabia
I wish I was attending this but will be in Singapore. Leif Edvinnson will be there.

KM Asia 2007 29 - 31 Oct 2007, Singapore City, Singapore
I will be running a Knowldege Cafe and a workshop at KM Asia this year.

KMWorld & Intranets 2007
06 - 08 Nov 2007, San Jose, United States
I wil be running a Knowledge Cafe, a workshop and giving a talk. This will be my first time at KM World!

KM India 2007
14 - 16 Nov 2007, New Delhi, India

KnowTech 2007
28 - 29 Nov 2007, Frankfurt, Germany

9th Asia Pacific Knowledge Management Conference
28 - 29 Nov 2007, Hong Kong, China

Online Information 2007
04 - 06 Dec 2007, London, United Kingdom
I will be giving a talk and running a Knowledge Cafe at this event.

McMaster World Congress
16 Jan 2008 - 18 Jan 2007, Hamilton, Canada

Special Libraries Association Annual Conference
15 - 18 Jun 2008, Seattle, United States
http://www.sla.org/content/Events/conference/ac2008/index.cfm I am hoping to get to this event.

Subscribing and Unsubscribing

You may subscribe to this newsletter on my website. Or if you no longer wish to receive this newsletter or if you wish to modify your e-mail address or make other changes to your membership profile then please go to this page on my website.

The Gurteen Knowledge Letter

The Gurteen Knowledge-Letter is a free monthly e-mail based knowledge management newsletter for Knowledge Workers. Its purpose is to help you better manage your knowledge and to stimulate thought and interest in such subjects as Knowledge Management, Learning, Creativity and the effective use of Internet technology. Archive copies are held on-line where you can register to receive the newsletter.

It is sponsored by the Knowledge Management Forum of Henley Management College, Oxfordshire, England.

You may copy, reprint or forward all or part of this newsletter to friends, colleagues or customers, so long as any use is not for resale or profit and I am attributed. And if you have any queries please contact me.

David Gurteen
Gurteen Knowledge

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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