Gurteen Knowledge-Letter: Issue 39 - 25th August 2003


First Published

September 2003

The Gurteen Knowledge Letter is a monthly newsletter that is distributed to members of the Gurteen Knowledge Community. You may receive the Knowledge Letter by joining the community. Membership is totally free. You may read back-copies here.

**** The Gurteen Knowledge-Letter (Issue 39, 25 August 2003) ****

I am sure you will understand but as I leave for Seattle on
Thursday, this months knowledge-letter (September) is not only a week
early but a little shorter than usual. Nevertheless, I think some
interesting little tidbits :=)

*************************** Contents ***************************

1 - The Second Gurteen Knowledge Conference
2 - The Scholar's Courtesy
3 - KM Asia and KM Europe
4 - 10 Tips for Driving Innovation by Managing Knowledge
5 - The London Knowledge Café
6 - Future Trends
7 - Networking Tools
8 - Seattle Meeting
9 - Knowledge City
10 - Small World Project

************ The Second Gurteen Knowledge Conference ************

Registration is now open for the "Second Gurteen Knowledge Conference
- knowledge, communities and networks" that will be held London on
Wednesday 26th November.

Knowledge consultant, Denham Grey's, view that:

"Knowledge is embodied in people gathered in communities and
networks. The road to knowledge is via people, conversations,
connections and relationships. Knowledge surfaces through dialog, all
knowledge is socially mediated and access to knowledge is by
connecting to people that know or know who to contact."

is the foundation for the day. With this understanding of knowledge
in mind, the conference will teach you about networking, building
communities, having meaningful conversations and running knowledge

The conference will be highly interactive and participatory with
plenty of time for networking and learning from each other.

Although I say it myself, I think I have a great line up: Mick Cope,
Victoria Ward, Elizabeth Lank, Adrian Hosford and of course myself.

The Second Gurteen Knowledge Conference:

******************** The Scholar's Courtesy ********************

Although I think I do a good job of acknowledging the sources of my
ideas I can sometime be a little lazy, especially if the ideas are
not in "print". This little story encourages me to 'religiously'
acknowledge my sources. I hope it does you too!

The Scholar's Courtesy:

********************* KM Asia and KM Europe *********************

KM Asia will be held on 4 - 6 November in Singapore. KM Europe in
Amsterdam on 10 -12 November. Lots more information now posted on
their respective websites. I'll be running knowledge cafés at both.

KM Asia 2003

KM Europe 2003

***** 10 Tips for Driving Innovation by Managing Knowledge *****

The American Productivity & Quality Center (APQC) have recently
published "10 Tips for Driving Innovation by Managing Knowledge"
excerpted from a report "Using Knowledge Management to Drive
Innovation Best-Practice"

Here are the first three tips:

1. Use knowledge management (KM) to become more efficient innovators.
Access to information, ideas, and experience enables individuals and
teams to devote time to build on good ideas and incorporate them into
innovative products and processes. Efficient innovation does not
imply less creativity, nor less need for the human and social capital
aspects of KM.

2. Leverage content management systems, portals, and other
information technology (IT) systems effectively. They are central to
how innovation happens. IT applications can enable virtual work,
distributed teams, and access to content by various players.

3. Reuse knowledge. Best-practice partners overcome reticence to
reuse knowledge by facilitating diverse teams, making experts
available to explain how an earlier invention can be used in a new
setting, rewarding for reuse, and storytelling about knowledge
sharing success.


******************* The London Knowledge Café *******************

The London Knowledge Café is still alive and well - its just taking a
rest over the summer like you I hope :-)

I plan for things to start up again in the autumn. New members are
always welcome.

Knowledge Café home page:

Next Knowledge Cafe - Thursday 9 Oct 2003

************************* Future Trends *************************

As "knowledge workers" I feel we spend far too little time thinking
about the future and its impact on our working lives, even the very
near future, such as a year or two away and I am always on the
look-out for resources. Here is a collection of interesting essays on
trends that I recently came across.


Future resources:

*********************** Networking Tools ***********************

Srba Cvetkovic pointed me to an interesting technology gizmo to
support personal networking among participants at conferences and
other events. It is an interactive name badge or wearable computer
called an nTAG.


************************ Seattle Meeting ************************

Well it looks as if I have about 12 people for my network meeting in
Seattle. If you can make it come along : 7:00pm on Thursday 4th
September at Spazzo - central Bellevue, top of Key bank building on
4th St.


************************ Knowledge City ************************

Learn a little more about the concept of a "Knowledge City".

The Knowledge City:

********************** Small World Project **********************

The Small World Project is an online experiment being conducted by a
team at Columbia University to test the idea that any two people in
the world can be connected via "six degrees of separation".


***************** The Gurteen Knowledge-Letter *****************

The Gurteen Knowledge-Letter is a free monthly e-mail based knowledge
management newsletter for Knowledge Workers. Its purpose is to help
you better manage your knowledge and to stimulate thought and
interest in such subjects as Knowledge Management, Learning,
Creativity and the effective use of Internet technology. It is
produced in association with the Knowledge Management Forum of Henley
Management College, Oxfordshire, England

You may copy, reprint or forward all or part of this newsletter to
friends, colleagues or customers, so long as any use is not for
resale or profit and the following copyright notice is included
intact: "Copyright 2003, David Gurteen, All rights reserved."

David Gurteen
Gurteen Associates
Fleet, United Kingdom

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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