Blog Post

Do managers need to measure and reward trust?

Posted to Gurteen Knowledge-Log by David Gurteen on 26 September 2009



Do managers need to measure and reward trust?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 111
Posted DateSaturday 26 September 2009 22:19 GDT
Posted ByDavid Gurteen
CategoriesMeasures, Targets and Rewards; Trust

Its not very often I "sound off" but the other day I tweeted a section of an article and tagged it as #RUBBISH and having been gently reprimanded, I agreed, backed off and tagged it #DISAGEE LOL.

The post is titled Ten ways how leadership can influence and promote interpersonal trust in knowledge management behaviour and processes. And it was item 7. I mainly had a problem with where it says that "managers need to measure and reward trust".

To me, this not only seems impossible and a huge waste of time but it will almost certainly be "gamed" by many individuals. Value and respect trust - yes - but that's it.

In response, Johan Lammers expanded on the post in a comment which helped explain a little more but I am still not convinced. I think we need to stop trying to do things to people and work with them :-)

What do you think?

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
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