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McKinsey Global Institute sees the value in social knowledge management

Posted to Gurteen Knowledge-Log by David Gurteen on 15 August 2012



McKinsey Global Institute sees the value in social knowledge management
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 146
Posted DateWednesday 15 August 2012 16:16 GDT
Posted ByDavid Gurteen
Linkshttp://www.mckinsey.com/insights/mgi/research/technology_and ... 
CategoriesSocial Business; Knowledge Management

I have been talking about Social Knowledge Management for over 5 years ever since I gave a talk at Online 2007 entitled KM goes Social and more recently edited the book Leading Issues in Social Knowledge Management.

But Social KM is only slowly catching on compared to "social marketing".

Maybe the McKinsey Global Institute will give it a bit of a push with their recent report on The social economy: Unlocking value and productivity through social technologies where they say
The McKinsey Global Institute (MGI) finds that twice as much potential value lies in using social tools to enhance communications, knowledge sharing, and collaboration within and across enterprises. MGI's estimates suggest that by fully implementing social technologies, companies have an opportunity to raise the productivity of interaction workers -- high-skill knowledge workers, including managers and professionals -- by 20 to 25 percent.

They hardly mention the term Knowledge Management never mind Social Knowledge Management in their report but this is what they are really talking about.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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