Blog Post

Business is a Conversation - It's Good To Talk

Posted to Gurteen Knowledge-Log by David Gurteen on 21 April 2012



Business is a Conversation - It's Good To Talk
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 142
Posted DateSaturday 21 April 2012 11:53 GDT
Posted ByDavid Gurteen
CategoriesConversation; Knowledge Cafe; World Cafe

Why, for all our knowledge, do we so poorly understand what is going on in our business world?

Since the advent of the world wide web and corporate intranets we have had unprecedented access to information.

Are we that much more effective, productive or creative? I don't think so.

I could give you all the information you desired. Perfect information. But would you be able to readily act on it. Probably not!

We don't need more information or knowledge. We need to understand what we have better. We need to make better sense of it all.

How have human beings made sense of the world since the dawn of time? Through conversation! Through storytelling and anecdotes.

Conversation allows us to become aware of different perspectives; it allows us to better crystalise and articulate our own thoughts and views. It improves our understanding.

And better understanding leads to improved decision making and innovation.

What's more, open conversations, learning conversations or dialogue - help build relationships. And its through relationships that everything gets done in the world.

Good conversation about subjects that matter also help surface people's passion and engagement and their propensity to act.

So why then, do so many mangers stifle and inhibit conversation within their organizations and teams when it is good to talk?

The Knowledge Cafe and the World Cafe are simple ways of encouraging and supporting conversation within organisations and thus improving understanding, decision making and innovation leading to deeper engagement and action.

Credit: Business is a Conversation - It's Good To Talk, David Gurteen

I posted the above item on The World Café discussion forum on LinkedIn mainly to promote my Knowledge Cafe workshop in London on May 2.

I wasn't expecting any comments but Bob Kanegis has stimulated the beginnings of an interesting discussion by posing the question So why then, do so many managers stifle and inhibit conversation within their organizations and teams when it is good to talk?

Why do you think conversation is so undervalued by many managers? Hop on over to the World Cafe and join the conversation but note its a closed forum, so you will need to join to read the discussion and to participate.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

Follow me on Twitter

How to contact me

My Blog

Gurteen Knowledge Community
The Gurteen Knowledge Community
The Gurteen Knowledge Community is a global learning community of over 21,000 people in 160 countries across the world.

The community is for people who are committed to making a difference: people who wish to share and learn from each other and who strive to see the world differently, think differently and act differently.

Membership of the Gurteen Knowledge Community is free.
Knowledge Community


request help
visitor book
Friday 19 July 2024
03:28 AM GDT