Past Event

Storytelling For Problem Solving & Better Decision Making


Event Type


Twitter Hashtags


Twitter IDs



Network for Information and Knowledge Exchange (NetIKX)

Event Link

http://www.netikx.org/content/storytelling-problem ... 


Tue 22 Mar 2016


British Dental Association


London, United Kingdom



A story is a recounting of events based on emotional experience from a perspective. We use stories to:

  • build maps of the world we experience so we can make decisions about how to act;
  • make decisions about what to believe in, what we see and hear;
  • transfer knowledge and information;
  • playfully simulate possible outcomes before we commit to a course of action;
  • condense experience into packages that re-expand in the minds of listeners.

Stories engage our attention, influence our beliefs or actions, and provide a “partial suspension of the rules of the real” that helps us safely explore the future. Participatory Narrative Inquiry (PNI) is an approach in which groups of people participate in gathering and working with raw stories of personal experience in order to make sense of complex situations for better decision making.

Ron Donaldson, who is a knowledge ecologist and facilitator, experienced in applying Participatory Narrative Inquiry (PNI), Cognitive Edge ideas around complex systems and TRIZ the Russian Inventive Problem Solving methods, will facilitate a highly interactive and engaging workshop demonstrating the use of PNI in exploring a topical issue relevant to knowledge and information sharing. Delegates will get new insights into the topic we explore as well as practical experience in how to apply storytelling techniques to issues and problems they face in their own organisations.

Taking an ecological perspective means that you focus at the community level and catalyse the flow of meaning, knowledge and realisation of insights within a narrative landscape. The sharing of knowledge in an organisation is much more analogous to an ecology that needs to be nurtured than a precisely defined machine that can be managed. Ron is particularly fond of the idea that Ecology has at times been called the 'subversive science', since it subverts our egocentric insistence on separateness, and with it, our inclination to ride roughshod over the rest of the natural world.

Video: Social Media in Plain English

Social Media in Plain English

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If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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