Blog Post

How Do We Make People Do Things?

Posted to Gurteen Knowledge-Log by David Gurteen on 12 November 2007



How Do We Make People Do Things?
WeblogGurteen Knowledge Log
Knowledge LetterAppears in the Gurteen Knowledge Letter issue: 89
Posted DateMonday 12 November 2007 04:46 GMT
Posted ByDavid Gurteen
PeopleDave Pollard , Dave Snowden, Hubert Saint-Onge, Richard McDermott, Verna Allee
Related LinksKMWorld & Intranets

At KM World I took part in the "Interactive Thought-Leader KM Discussions". I was in good company with Dave Snowden, Verna Allee, Hubert Saint-Onge, Dave Pollard and Richard McDermott. Given the stream was an interactive discussion, Jane Dysart, the conference producer, asked me to speak for only ten minutes and then to start a conversation with the participants.

I took my 45 minutes and broke it into three parts. First, I spoke, with a few slides for 15 minutes to my theme "How Do We Make People Do Things?". As people were sitting at round tables in small groups I then asked them to have a conversation at their tables around the topic and finally I opened things up for questions but walked into the room amongst the participants to more informally engage with them. Clearly, I was trying to bring as much as I could of my Knowledge Cafe process to the discussion.

I felt that the format worked really well and I know from his blog that Steven Kaye liked the session. Jay Cross also blogged my talk and took some photos along with Ray Sims who blogged it too.

Its worth seeing all of the above three blogs as each blogger blogged many of the sessions - not only mine.

What I still don't understand though, given the instructions Jane gave me and presumably the other speakers, why most of them spoke for a full 30 minutes or more and then simply took questions - hardly an interactive discussion.

If you are interested in Knowledge Management, the Knowledge Café or the role of conversation in organizational life then you my be interested in this online book I am writing on Conversational Leadership
David Gurteen

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